Senior Collections Specialist

Kforce • Saint Louis, MO

52d • Remote

About The Position

This position is responsible for managing all collection activities within an assigned portfolio of accounts. The ideal candidate will ensure timely and accurate execution of daily responsibilities to achieve performance goals set by management. This position offers an almost remote working environment, strong compensation packages, excellent flexibility and growth.

Requirements

• Must have 3 - 5 years Business to Business Collection experience (No personal/individual experience)
• Basic understanding of financial statements, customer contracts, and collection processes
• Experience creating Excel formulas and pivot tables

Nice To Haves

• Degree in Business Administration, Accounting, or Finance preferred or equivalent experience (not required)

Responsibilities

• Independently manage and prioritize daily collection tasks to ensure timely follow-up
• Communicate with customers via phone and email regarding outstanding payments; record all collection activities and schedule next steps in the tracking system
• Investigate and resolve billing discrepancies, disputes, and deductions through root cause analysis
• Recommend process improvements to prevent recurrence
• Prepare and maintain accurate reconciliations of customer accounts
• Monitor customer payment behaviors

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Administrative and Support Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees