Senior Collections Process Control Manager

Citizens BankProvidence, RI
440d

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About The Position

The Senior Process Control Manager in the Collections and Recovery Process Control Reporting team at Citizens Bank is responsible for driving solutions for regulatory, business oversight, and performance management needs. This role involves collaborating with various teams to address operational challenges and improve the effectiveness of collections and recovery processes. The manager will lead analytical exercises, provide thought leadership, and develop processes that integrate both human and automated decision-making steps.

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