Senior Collections and Deductions Analyst

Packaging Corporation of America • Lake Forest, IL

249d • $85,000

About The Position

The Senior Collections and Deductions Analyst is responsible for resolving and addressing discrepancies on specific/rotating accounts. This position will interact heavily with our plant accounting teams, National Sales team, and larger, more complex customers. PCA operates a decentralized credit and collections function, and this role will be required to collaborate and analyze specific large-scale accounts who have past dues that span across many PCA and customer site locations. The role will be instrumental in streamlining communications to/from PCA and the customer and within PCA plant and the National Sales team. The Senior Collections and Deductions Analyst is expected to help drive down DSO and delinquency to ensure compliance while maintaining and creating great working and synergistic relationships.

Requirements

• Bachelor's degree with a concentration in Finance or Accounting required.
• 4-6 years of experience in a corporate or plant collections environment, preferably in the manufacturing sector.
• Proficient knowledge of MS Office (Outlook, Word, Excel, and PowerPoint).
• Strong written and oral communication skills.
• Strong listening, evaluating, and organizational skills.
• Ability to work in a fast-paced, deadline-oriented environment.
• Ability to network and build relationships with individuals of various experience and corporate positions.
• Ability to interact well with others and collaborate effectively.
• Strong time-management skills.

Nice To Haves

• Previous experience working in a team environment.
• Strong understanding of the importance of open communication and information sharing among co-workers.

Responsibilities

• Strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers.
• Support PCA's Commitment to Service by focusing on strategies that add value and support growth.
• Modernize reporting and reconciliation processes to deliver best-in-class reporting to senior management.
• Review the aging of assigned National Accounts to determine progress in resolving aging and drive accountability.
• Support plants and National Sales in understanding potential impacts from customer's payment cycles, deductions, and past dues.
• Review open payments for assigned customers to ensure accurate account balances.
• Escalate internally and at the customer if resolution is slow.
• Identify and understand root cause issues of account discrepancies and resolve them.
• Analyze delinquency days of larger scale accounts to understand impacts on DSO.
• Work with National Sales Directors, Area Controllers, Plant Controllers, and Corporate Credit and A/R on resolving root cause issues.
• Identify potential payment posting issues with Accounts Receivable.
• Work with Credit leadership on justifiable concerns for placing a customer on order/credit hold.

Benefits

• Salary Max Hiring Rate: $85,000.00
• Travel requirements up to 20% based on business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Bachelor's degree