Senior Collections Analyst

Cravath, Swaine & Moore LLP•New York, NY

11h•$90,000 - $100,000•Hybrid

About The Position

As a member of the Accounts Receivable team, the Senior Collections Analyst is responsible for the collection of client accounts receivables. This position provides support and assistance to Firm partners and clients, and works closely with the Senior Collections Specialist, management and the Billing Team in the collection and reconciliation of client billing.

Requirements

Minimum Associates Degree (or higher) required, preferably in accounting, or related field
6+ years' collections experience in a law firm
Excellent verbal and written skills, and the ability to effectively communicate with clients, employees and attorneys at all levels, as needed
Solid multi-tasking skills and ability to deal with competing priorities
Spreadsheet knowledge and experience with Microsoft Excel and Word a plus
Experience with various subscription and client-based e-billing systems
Working knowledge with legal billing software database structure (preferably Elite or 3E)
Knowledge of Star Target Cash and StarCollect a plus
Must be highly organized and able to handle multiple tasks efficiently
Strong analytical skills, including exceptional attention to details and proofreading skills
Ability to adapt to cyclical periods, peak workloads, new assignments and work independently to meet deadlines
Solid multi-tasking skills and ability to deal with competing priorities
Superior customer relations/service skills
Ability to work overtime as needed

Nice To Haves

Spreadsheet knowledge and experience with Microsoft Excel and Word a plus
Knowledge of Star Target Cash and StarCollect a plus

Responsibilities

Collections, follows up with clients on aged unpaid invoices and provides accounts receivable support to partners and management
Reviews and maintains aged accounts receivables on a daily basis
Tracks the collections progress within 3E, including creating detailed notes of collections activity and creating future follow up items
Distributes AR statements to firm partners and clients
Meets regularly with Billing Director and the Associate Director of Billing to review assigned portfolios and discuss collections strategies
Monitors various e-Billing websites to track the approval process for submitted e-bills as well as the expected payment dates
Prepares onboarding documents for clients and provide bank and tax information as needed
Researches unknown payments and coordinates with cash receipts team
Works closely with clients to manage and reconcile their accounts
Prepares billing and payment schedules/cycles for partners and team
Meets with partners and forecasts cash collections during Fiscal Year End
Performs other duties as assigned