Senior Cloud Operations Engineer

Granite Telecommunications LLC•Quincy, MA

30d

About The Position

As an experienced Senior Cloud Operations Engineer, you will lead the design, deployment, stability, and integrity of critical IT infrastructure across hybrid cloud environments, with a primary focus on Google Cloud Platform (GCP), including Google Cloud VMware Engine (GCVE), and advanced VMware virtualization technologies. This senior role bridges on-premise systems (including Windows Server, Linux, and Storage) with cloud architectures to ensure seamless, scalable, and secure system performance. You will drive innovation through Infrastructure-as-Code (IaC), lead complex migration and integration projects, oversee advanced monitoring and Tier III incident response, participate in on-call rotations, and ensure maximum uptime and efficient operation of IT systems supporting core organizational and commercial functions across a dynamic telecom ecosystem.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field
5-7 years of progressive experience in systems engineering or cloud operations, with at least 3 years focused on hybrid cloud environments
Proven expertise in cloud platforms, particularly GCP for deploying and managing services like Compute Engine, Cloud Storage, networking components, and GCVE
Strong knowledge of on-premise systems, including Windows Server, Linux, VMware vCenter, and ESXi servers, and hybrid integration strategies
Expertise in core Microsoft infrastructure services: Active Directory, Group Policy, DNS, DHCP, and Powershell
Experience with advanced monitoring tools, incident response, performance optimization, alerting policies, and observability platforms in multi-cloud or hybrid setups
Excellent project management skills, with the ability to lead initiatives, communicate technical concepts to non-technical stakeholders, and handle on- call responsibilities
Experience with Disaster Recovery and Business Continuity planning and implementation, including backup solutions like Veeam
Ability and willingness to undergo additional background screening necessary for working with US Government customers

Nice To Haves

Google Cloud Professional certifications (e.g., Cloud Architect or Cloud Operations Engineer).
Proficiency in automation scripting (Python, Bash) and IaC tools like Terraform for GCP and VMware environments
Experience with AWS or Azure as secondary platforms for multi-cloud strategies
Familiarity with identity and access management (SSO technologies like Okta) in hybrid environments
Background in office IT support, including VDI environments, server optimization, and strategic architecture for virtualization platforms
Hands-on experience with advanced server and storage administration in Windows and Linux environments, including deployment and management in cloud settings

Responsibilities

Design, deploy, and maintain highly available and scalable cloud infrastructure on GCP, including GCVE, and on-premise VMware environments, optimizing for performance, security, and cost efficiency across hybrid setups.
Monitor and troubleshoot cloud and on-premise systems to resolve complex incidents, optimize performance, and maintain high availability for critical office IT operations, including leading on-call activities for after-hours issue resolution and coordinating with response teams.
Develop and implement technical plans for migrating on-premise Windows Server-based applications to cloud platforms (GCP), assessing compatibility, minimizing disruptions, and ensuring compliance.
Manage end-to-end IT projects from inception to completion, including documentation, stakeholder communication, and implementation of real-time solutions, while performing ad-hoc IT duties as needed.
Collaborate with cross-functional teams to establish infrastructure best practices, conduct design reviews, and implement Infrastructure-as-Code (IaC) tools such as Terraform for automated deployments and scaling in GCP and VMware environments.
Provide Tier III support for analyzing, troubleshooting, and resolving complex technical issues across Linux, Windows Server, and multi-cloud environments, leading system recovery efforts and resiliency improvements.
Implement and manage advanced monitoring, alerting, and observability solutions using tools like Cloud Logging and Monitoring to proactively detect issues, prevent outages, and optimize system health in GCP and hybrid environments
Serve as a Subject Matter Expert (SME) for Microsoft (Active Directory, DNS, DHCP, PowerShell), Linux, VMware (ESXi, vCenter), and Storage environments, ensuring system stability and integration.
Forecast resource requirements and justify resource allocation for on premise or cloud-environments.
Maintain Disaster Recovery and Business Continuity, including managing backup solutions like Veeam Backup, for hybrid environments.

Benefits

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

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