Senior Cloud Infrastructure Engineer

Taskrabbit•San Francisco, CA

35d•$147,000 - $196,000•Hybrid

About The Position

Taskrabbit is looking for an experienced Senior Cloud Infrastructure Engineer to drive the next phase of our Platform Modernization ("PlatMod") initiative. In this high-impact role, you won't just keep the lights on; you will build the next generation of infrastructure from scratch to support both Taskrabbit and Dolly. We are moving fast to decommission legacy tooling (i.e Jenkins) in favor of a modern, cloud-native stack (Kubernetes, ArgoCD, Crossplane). You will be a hands-on owner—taking vague requirements and turning them into resilient, scalable solutions while advocating for your technical designs to the wider engineering organization. As a core member of a lean, collaborative team, you will also play a critical role in stabilizing our environment. You will participate in the on-call rotation, drive incident response, and implement the fixes necessary to ensure our services remain highly available (99.9%) for our users worldwide.

Requirements

At least 5+ years of experience in the Infrastructure and DevOps Space.
Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef.)
Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies, ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes etc.
You have worked with common infrastructure tools like Docker, Terraform, Helm, GitHub Actions, and ArgoCD.
Experience with a microservice architecture running in containers (Docker or other containerisation technology).
Experience supporting 24x7, high-availability internet application environments that include web, application, and database servers and load balancing systems.
Experience working with a product that has end-users.
Bachelor's degree or higher in Computer Science, or equivalent experience.
Excellent written and communication skills.
A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution.

Nice To Haves

AWS Certification is a plus.
Software development background is a plus.
Experience in a startup environment is a plus.

Responsibilities

Build and maintain new modern infrastructure such as Kubernetes, new CI/CD tools and assisting with application teams on adapting.
Building and maintaining CI / CD pipelines from scratch for testing and releasing configuration and software.
Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, and AWS logs.
Engage in capacity planning and demand forecasting, anticipating performance bottlenecks, and scaling the environment as needed using DataDog and other tools.
Design and implement a zero-downtime solution to accomplish a highly available service (99.9%).
Ensure systems are secure against cyber threats and implement fixes for Security vulnerabilities.
Automate tasks and develop tools to increase engineering efficiency and visibility.
Design and implement disaster recovery (DR) between different regions in cloud providers such as AWS.
Manage web domain and certificates.
Troubleshoot production and testing environment issues, including performance and function issues.
Provide support to the organization through on-call, resolving issues and driving infrastructure changes.
Identify, define, and document system requirements and recommend solutions to management.
Perform on-call duties and be part of the on-call rotations (weekends/evenings; as needed).