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The role involves diagnosing and troubleshooting intricate problems within Agiloft, Icertis, Sirion, and DocuSign platforms. The candidate will implement advanced configurations within these Contract Lifecycle Management (CLM) platforms, ensuring that they align with business needs. The position requires effective management of changes to the platform, adherence to established change management processes, and resolution of data integrity issues to maintain data accuracy and consistency. Additionally, the role includes providing advanced user guidance and support to internal stakeholders, developing a comprehensive knowledge base for CLM platform issues, and managing various updates related to agreements and workflows.