Sr Clinical Sales Training Manager

Imperative Care • Campbell, CA

54d • Hybrid

About The Position

Do you want to make a real impact on patients? Imperative Care is changing the way stroke is treated. As part of our team, you’d be developing breakthroughs that will revolutionize the future of stroke care. Every day, the technologies that we develop at Imperative Care directly impact human lives. Our focus is on the needs of the patient, and they come first in everything we do. As a strong strategic decision maker, this role leads development and execution of training initiatives for both external customer-focus education programs, and internal salesforce education programs. As a leader of this discipline the Senior Manager Sales Training creates, promotes, and implements, in partnership with cross-functional teams and external experts, scalable training programs that allow our sales function and healthcare professionals attain skills and knowledge about our products and their impact in elevating patient care.

Requirements

• Bachelor’s degree in a related field and a minimum of 8 years of experience in design and administration of training programs in the medical device industry, including people management experience in the medical device or pharmaceutical fields; or a combination of education/training and experience.
• Proficient in the use of Microsoft office suite, especially Word, PowerPoint, Excel.
• Excellent interpersonal, negotiating and communication skills (both written and verbal).
• Experience working with the demands of a sales workforce and healthcare professionals.
• Expertise providing direction for a team and sharing effective and constructive feedback to recognize or improve performance.
• Strong ability to multitask, be flexible, adaptable and manage time effectively.
• Self-motivated, organized, strong attention to detail, and ability to meet deadlines.
• Ability to collaborate cross-functionally with a customer-driven focus and sense of urgency.
• Ability to work independently and prioritize activities and workload.
• Ability to travel
• Proven product knowledge in business area

Nice To Haves

• Clinical background (Cath lab technician, nurse, etc.), or strong medical device sales skills and track record is preferred.

Responsibilities

• Develop and continuously update Sales Training curriculum content in partnership with Marketing, R&D and Sales leadership to maintain and improve product deployment skill level of accounts users.
• Lead all sales training programs activities for in-person and remote new hires, from establishing onboarding process, to developing training curriculum to facilitating trainings, and serving as main point of contact for new-hires.
• Collaborate with Sales Team to drive new account product introduction and evaluation.
• Drive repeat sales through reinforcement of vascular disease-state knowledge, product messaging and clinical techniques.
• Provide support, coverage, and gather feedback during initial new product evaluations.
• Generate ideas for new training tools and programs that drive sales growth.
• Gather feedback regarding marketing resources and provide clinical input to marketing for improvements to sales materials.
• Demonstrate outstanding product knowledge.
• Collaborate with VPs of Sales and Marketing to identify/implement sales model framework.
• Develop and lead career and leadership development programs that assist in the readiness of Sales Team members to take on leadership / management roles.
• Facilitate trainings such as: anatomy, procedure, our products, and competitor products.
• Collaborate with internal and external stakeholders to identify customer-focused medical education needs and use feedback to prioritize physician education initiatives.
• Develop medical education strategy and executional components that will enhance adoption and consistent use of our technology / products.
• Drive products growth into market leaders by maximizing ROI of education and resources.
• Work closely with commercial leadership and guide Training and Med/Ed Team to ensure alignment and execution that is coordinated with Sales and Marketing.

Benefits

• Employee Benefits include a stake in our collective success with stock options, competitive salaries, a 401k plan, health benefits, generous PTO, and a parental leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees