Senior Clinical Quality Value Analysis Manager

Concord Hospital•Concord, NH

11d

About The Position

Summary Under the general supervision of the Administrative Director of Support Services, the Senior Clinical Quality Value Analysis (SCQVA) Manager is responsible for developing and implementing quality and improvement strategies to enhance healthcare services and ensure compliance with regulations. This role will lead high-dollar, high-impact initiatives and serve as a subject matter expert with strong stakeholder engagement with physicians and executives. This role will work directly in conjunction with the Supply Chain Director and Supply Chain Managers to support the overall integration of supply chain operations with clinical operations. The following Supply Chain roles report to the Senior Clinical Quality Value Analysis Manager: Value Analysis and Contract Coordinator and Contracts Coordinators. Contracting execution and compliance will be shared responsibility. Stakeholder Engagement and Leadership: The SCQVA has proven success in collaborating at all levels of the organizations and to build strategic relationships with key stakeholders, including physicians, clinical leaders, executives, supply chain personnel, group purchasing organizations and vendors. The SCQVA Manager is the primary liaison with Group Purchasing Organization to manage implementation of new contracts, oversee change requests, and new projects and products to enhance financial savings, standardization and utilization. Lead multidisciplinary Value Analysis teams, coordinating communication, project planning, and executive activities. Direct the Value Analysis and contracting staff to drive results. Deliver regular updates, presentations and reports to executive leadership and relevant committees, such as Supply Chain Executive Committee. Service Line Evaluation and Support: Evaluate and review new and existing service line requests for suppliers, equipment, services, and technology across the organization. Analyze utilization data, market trends, and clinical input to identify opportunities for cost optimization, standardization, and process improvement. Oversee planning and implementation of product conversions, new product introductions, and clinical integration activities. Ensure alignment of supply decisions with organizational quality, safety, compliance, and operational standards. Quality, Safety, and Standardization: Guide the system-wide standardization of products, equipment, and services, using validated clinical evidence and data. Chair or participate in Clinical Value Analysis committees to support quality outcomes and financial stewardship. Apply critical thinking and professional judgment to resolve complex clinical, financial, and operational issues. Financial Stewardship and Analytics: Conduct detailed financial modeling to evaluate initiatives in terms of cost savings, reimbursement, incentives, and quality impact. Collaborate with data analysts to track spend, measure value realization, and identify opportunities for cost avoidance and performance improvement. Manage savings targets and reporting for assigned service lines and initiatives in coordination with GPO partners and sourcing teams. Generate actionable insights and build dashboards for quality and financial metrics, and report results of initiatives to the Supply Chain Executive Committee. Change Management and Innovation: Lead change management efforts, engaging key stakeholders in adoption of clinical and operational changes. Stay abreast of developments in clinical best practices, supply chain innovation, and regulatory trends. Present evidence-based proposals for innovation, efficiency and clinical improvement Participate in strategic planning activities and contribute to thought leadership and knowledge transfer.

Requirements

JD; legal education preferred.
Master’s Degree or above preferred: MBA, MHA, MPH, or related field.
RN required.
Bachelor’s Degree required: Healthcare Administration, Nursing, Business, Finance, Life Sciences.
Must possess a current or recently active RN license.
5-10+ years in healthcare value analysis, supply chain, or clinical operations.
5+ years of nursing experience with understanding of OR, ICU, Cath Lab and nursing worklfows.
Experience with medical/surgical products, implants, capital equipment, or pharmaceuticals, coupled with physician preference items.
Leadership in product standardization initiatives.
Support or leadership of Value Analysis Committees (VACs).
Demonstrated cost savings and utilization improvement.
Cost and utilization analysis (TCO, cost per case, cost per procedure).
Experience in acute care hospitals or integrated delivery networks.
Experience with contracting.
Advanced excel and financial modeling, coupled with spend analytics tools (GPO).
Effectively manage change and engage team members.

Nice To Haves

Certification preferred: Certified Value Specialist (CVS), Certified Value Analysis Healthcare Professional (CVAHP), Certified Professional in Supply Management (CPSM), or Certified Materials Resource Professional (CMRP)

Responsibilities

Understands and manages to the regulatory and accreditation requirements that impacts area of responsibility.
Develops and regularly audits departmental polices and processes to ensure adherence to regulatory and reimbursement requirements.
Maintains the privacy and security of patients protected health information.
Ensures adherence to business ethics process.
Recruits, recognizes and retains qualified and competent staff members who reflect the organizational values.
Establishes effective lines of communication.
Develops both individuals and teams to meet the needs of the department and organization today with an eye toward tomorrow.
Empowers the work group and holds staff accountable in performance and behaviors and provides feedback that helps people grow.
Works with other departments to create “systems” approaches vs. “silo” approaches.
Fosters a positive work environment by building trust.
Translates Concord Hospital health system goals into meaningful plans for the department and connects them to staff’s daily work.
Positively impacts the organization's margin through the development of strategic and tactical business opportunities.
Conducts on-time performance evaluations.
Improves quality and performance by agreed upon measures.
Improves Service by some agreed upon measure.
Applies process improvement principles as a practical way of using the experiences of front line staff and customers – to continually improve services.
Develops and supports an environment that improves safety.
Seeks change through data.
Seeks change through feedback.
Understands and is able to articulate the Quality Management System; its principles, philosophy, goals and objectives.
Is able to articulate how processes under the director’s control or influence link into and interact with the organization’s system of processes.
Can define how processes under the director’s control or influence add value and what has been accomplished to increase process value.
Actively supports audits and the audit process as a vital ingredient of process improvement.
Continually measures process effectiveness to provide data and information necessary for improvement initiatives.
Actively helps to maintain the document management system as one tool of the QMS.
Actively helps to maintain the document control system as one tool of the QMS.
Seeks always to ensure that product utilization conforms to product utilization requirements.
Determines appropriate levels of departmental resources such as human, financial, and technical.
Manages budget to predefined ratios and effectively controls expenditures.
Effectively manages/Improves cost per unit ratios and increases net contribution to margin.
Utilizes data to support business and/or clinical decisions. Develops information and management reports that are meaningful to assist in management of operations.
Develops processes to ensure appropriate reimbursement for services provided.
Adheres to payroll and pay practices rules.
Creates and follows a personal development plan to improve leadership capabilities.
Continuously learns and adapts areas of responsibility to emerging trends which impact the delivery of departmental services.
Participates in and leads departmental and organizational change.
Leverages technology to drive improvement.