Senior Clinical Project Manager, MFLC

Magellan Health

23h•Remote

About The Position

This position is a remote position with the expectation that you will work EST/CST hours to meet the government client's needs. Candidates must reside in the continental United States, Hawaii, Alaska, or Puerto Rico. Executes assigned clinical and operational projects within the Military & Family Life Counseling (MFLC) Program, including government‑directed ad hoc requests and internal program initiatives. Uses clinical knowledge and project management expertise to support compliant, high‑quality counseling service delivery while coordinating cross‑functional resources, managing risks, and tracking project progress. Provides routine project status updates, risk assessments, and recommendations to program leadership to support informed decision‑making. Project Execution and Delivery Management: Leads day-to-day execution of assigned clinical and program-related projects by defining scope, deliverables, milestones, and success criteria that reflect clinical, operational, and contractual requirements. Develops and maintains project plans and schedules; coordinates cross-functional resources, including clinical subject matter experts; and manages risks, issues, and scope changes with particular attention to clinical considerations such as protocol adherence, documentation standards, and privacy requirements. Monitors progress and drives timely resolution of challenges to ensure projects are delivered on schedule and to quality standards. (35%) Project Planning & Portfolio Support: Supports the execution of assigned MFLC projects within the broader project portfolio by applying clinical and programmatic knowledge to project planning and prioritization activities. Maintains accurate and timely project information within established project management tools, ensuring assigned initiatives are properly scoped, tracked, and aligned with contractual requirements, clinical standards, and program priorities. Applies sound judgment informed by counseling practice, service delivery considerations, and contract requirements to identify issues, recommend actions, and escalate risks that may impact service quality or project outcomes. (30%) Stakeholder Engagement & Cross-Functional Coordination: Partners with program leadership, operations, clinical teams, and other cross-functional stakeholders to support project alignment, readiness, and execution. Facilitates working sessions, status discussions, and task coordination to ensure shared understanding of project objectives, roles, and timelines. Supports change implementation by coordinating training materials, job aids, and workflow documentation, helping counseling and program staff understand and adopt project-related changes while maintaining high-quality service delivery. (15%) Compliance, Risk & Contract Alignment: Supports compliance with government contract requirements, clinical standards, privacy regulations, and organizational policies across assigned projects. Proactively identifies and documents risks related to clinical quality, service delivery, or contractual compliance; tracks mitigation actions; and escalates concerns to appropriate clinical or program leadership with clear analysis and recommended next steps. Coordinates with quality, compliance, and clinical teams as needed to support reviews, audits, or corrective actions. (10%) Performance Analytics, Reporting & Continuous Improvement: Tracks and reports on assigned project performance using established metrics such as milestone completion, deliverable acceptance, and readiness indicators. Prepares routine project status updates and summaries for program leadership and stakeholders, highlighting risks, dependencies, and potential service impacts. Contributes to continuous improvement efforts by documenting lessons learned, identifying opportunities to improve project execution practices, and supporting enhancements to clinical and service delivery processes. (10%) Other Job Requirements Responsibilities

Requirements

7+ years of experience supporting clinical operations, behavioral health programs, or health services delivery in a regulated or government‑contracted environment.
5+ years of progressive project management experience, including responsibility for planning, executing, and closing complex, cross‑functional projects.
Demonstrated project management experience within health services, clinical programs, or human services environments.
Proven ability to plan, organize, schedule, coordinate, and monitor project activities across multiple stakeholders and workstreams.
Ability to manage multiple concurrent projects and priorities in a high-tempo, deadline‑driven environment.
Familiarity with clinical standards, documentation expectations, privacy requirements (e.g., HIPAA or equivalent), and government contract compliance considerations.
Demonstrated ability to communicate effectively with clinical professionals, operations teams, and program leadership to coordinate complex project activities.
The selected candidate will be required to obtain a Project Management Professional (PMP) certification within the first year of employment in this role.
Master's - Clinical Psychology, Master's - Counseling, Master's - Mental Health Services, Master's - Psychology, Master's - Social Work
LCSW - Licensed Clinical Social Worker - Care Mgmt, LMFT - Licensed Marital and Family Therapist - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, PMP - Project Management Professional - Enterprise, PSY - Psychologist - Care Mgmt

Responsibilities

Leads day-to-day execution of assigned clinical and program-related projects by defining scope, deliverables, milestones, and success criteria that reflect clinical, operational, and contractual requirements.
Develops and maintains project plans and schedules; coordinates cross-functional resources, including clinical subject matter experts; and manages risks, issues, and scope changes with particular attention to clinical considerations such as protocol adherence, documentation standards, and privacy requirements.
Monitors progress and drives timely resolution of challenges to ensure projects are delivered on schedule and to quality standards.
Supports the execution of assigned MFLC projects within the broader project portfolio by applying clinical and programmatic knowledge to project planning and prioritization activities.
Maintains accurate and timely project information within established project management tools, ensuring assigned initiatives are properly scoped, tracked, and aligned with contractual requirements, clinical standards, and program priorities.
Applies sound judgment informed by counseling practice, service delivery considerations, and contract requirements to identify issues, recommend actions, and escalate risks that may impact service quality or project outcomes.
Partners with program leadership, operations, clinical teams, and other cross-functional stakeholders to support project alignment, readiness, and execution.
Facilitates working sessions, status discussions, and task coordination to ensure shared understanding of project objectives, roles, and timelines.
Supports change implementation by coordinating training materials, job aids, and workflow documentation, helping counseling and program staff understand and adopt project-related changes while maintaining high-quality service delivery.
Supports compliance with government contract requirements, clinical standards, privacy regulations, and organizational policies across assigned projects.
Proactively identifies and documents risks related to clinical quality, service delivery, or contractual compliance; tracks mitigation actions; and escalates concerns to appropriate clinical or program leadership with clear analysis and recommended next steps.
Coordinates with quality, compliance, and clinical teams as needed to support reviews, audits, or corrective actions.
Tracks and reports on assigned project performance using established metrics such as milestone completion, deliverable acceptance, and readiness indicators.
Prepares routine project status updates and summaries for program leadership and stakeholders, highlighting risks, dependencies, and potential service impacts.
Contributes to continuous improvement efforts by documenting lessons learned, identifying opportunities to improve project execution practices, and supporting enhancements to clinical and service delivery processes.