Senior Clinical Administrative Coordinator

UnitedHealth Group • San Diego, CA

278d • $19 - $38 • Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Senior Clinical Administrative Coordinator provides routine administrative support to the Behavioral Health Services Team primarily located at the Community Transition Center. Data entry support/generate monthly data reports, quality assurance for technical document completeness. Filing of clinical information. Serve as primary point of contact for providers or members regarding medical/behavioral/clinical services or benefits. This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 6:00 pm PST. Our office is located at 3880 Rosecrans Street San Diego, CA 92110. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule.

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• Minimum 2 year of office work and / OR customer service experience
• Experience with PC and Windows based programs including Microsoft Word, Microsoft Excel, Microsoft Outlook
• Ability to work during our normal business hours of 8:00 am - 6:00 pm PST from Monday - Friday

Nice To Haves

• Knowledge of the system of care in San Diego

Responsibilities

• Behavioral Health & Probation electronic record management data entry and review of accurate demographic, assignment, and category entry of screened clients.
• Create, maintain, and audit files for clinician use which also includes the purging of files in several BHST locations throughout the county.
• Review files and technical completeness.
• Request and coordinate for delivery of behavioral health records from California Department of Corrections and Rehabilitation.
• Maintain access to the California Department of Corrections and Rehabilitation electronic information sharing systems including Benefit Application Support System (BASS) and Secure File Transfer Portal (SFTP).
• Identifies process and technical equipment related problems for improvements and supports Program Manager when needed.
• Responsible for taking meeting minutes during organizational meetings.
• Assist the BHST with schedule coverage to support operations.
• Support leadership with quality assurance, on-boarding, and daily operations.
• Support BHST daily.
• Collaborates and supports leadership with data integrity and data organization.
• Efficiently answer incoming calls and provide prompt and courteous service to clients and guests.
• Accurately collaborate and coordinate with Probation, Community Treatment Partners, Behavioral Health Services and Optum incoming requests with regards to Behavioral Health Services Team functions.
• Position requires access to Electronic Health Records which includes Protected Health Information and Probation Case Management System.
• Adheres to pertinent HIPAA rules and regulations.
• Other duties and responsibilities as required.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED