Senior Clinic Operations Specialist - Remote
About The Position
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Requirements
- 2+ years of related experience (provider relations, network management, customer service, negotiations)
- 2+ years of experience with Microsoft Word (creating and editing documents) Microsoft Excel (creating spreadsheets and general navigation) and Microsoft Outlook (email and calendar)
- 1+ years of experience in the Dedicated Network Operations Specialist position
Nice To Haves
- VBA knowledge or experience
- Medical, dental, or healthcare insurance experience
- MedNet experience
- Provider Relations and medical knowledge
- Working knowledge of medical and dental terminology
Responsibilities
- Support and mentor staff in an effort to communicate with internal and external customers most effectively
- Troubleshoot issues related to internal and external customers. Provide responses to Customer Satisfaction Surveys and Contract Discrepancy reports after research of these concerns
- Determine appropriate outcome of provider status based on research performed
- Participate in miscellaneous duties assigned
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
