Senior Client Success Manager - Fraud Solutions
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About The Position
We are thrilled to announce that Experian has acquired NeuroID. Since 2023, NeuroID has partnered with Experian to provide the latest behavioral analytics, combating identity theft and advanced fraud attacks. Now, as part of Experian's CrossCore® on the Experian Ascend Technology Platform™, we continue to lead the charge in proactive fraud detection and seamless user experiences. The Senior Client Success Manager (CSM) helps ensure customer satisfaction and guides long-term relationships. You will work with customers to understand their needs, identify opportunities for growth, and provide strategic guidance. You will work with sales, product, and delivery team members to identify client needs, explain the technical and functional aspects of any products and services being offered, and manage internal processes essential for a successful client engagement. You will report to the Director of Client Success.
