Senior Client Solutions Strategist

The Suddath Companies • South San Jose Hills, CA

1d

About The Position

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. General position summary: The Senior Client Solutions Strategist is responsible for new enterprise business development and strategic account growth within workplace services, including workplace relocation, Move/Add/Change (MAC) programs, and Integrated Facilities Management (IFM) solutions. This role owns the full sales cycle—from market targeting and pipeline creation through solution design partnership, proposal development, negotiation, and closely ensuring a smooth handoff to operations and long-term client retention.

Requirements

• Consultative selling and solution development (lead structured discovery, translate business/operational needs into solution concepts, and partner with internal teams to design deliverable, differentiated offerings)
• Pipeline management and forecasting discipline (build and progress opportunities through defined stages; maintain accurate CRM hygiene, close plans, and forecasting cadence; identify risk, slippage, and next actions)
• Executive relationship building and stakeholder management (map buying committees, build trust with senior decision-makers and influencers, manage expectations, and communicate progress and trade-offs throughout the sales cycle)
• Influence without authority; cross-functional leadership (align SMEs across sales, operations, finance, and solution design; drive clarity on roles/decisions; resolve blockers and keep teams accountable to timelines and outputs)
• Proposal strategy, storytelling, and value articulation (shape win themes, write and review compelling narratives, quantify value and outcomes, and lead executive-ready presentations that differentiate capabilities and approach)
• Business acumen and commercial negotiation (understand client financial drivers and constraints; develop pricing/term strategies; negotiate scope, SLAs, risk allocation, and contract terms to achieve profitable growth)
• Operational awareness and ability to align solutions to delivery realities (design scopes that can be executed at scale; validate assumptions with operations; incorporate implementation plans, resourcing, and transition/hand-off requirements)
• Proven ability to work independently and manage priorities in a fast-paced, client-facing environment.
• Excellent written and verbal communication skills, including executive presence and strong presentation capabilities.
• Demonstrated comfort initiating business discussions in person, virtually, and by phone.
• Strong technology orientation and ability to effectively use modern productivity and communication tools.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) and CRM tools (HubSpot preferred).
• Strong quantitative, analytical, and administrative skills to support accurate pricing inputs, proposal development, and record keeping.
• Ability to read, analyze, and interpret general business information, professional publications, and regulations, and to write clear reports and business correspondence.
• Ability to define problems, collect data, establish facts, and draw valid conclusions in ambiguous situations.
• Willingness and ability to travel up to 50%, as business needs require.
• Bachelor’s degree from an accredited four-year college or university.
• 5+ years of direct B2B sales experience focused on large, long-term enterprise relationships.
• Experience leading and coordinating cross-functional teams on large, complex opportunities or programs.
• Experience in one or more of the following: office relocation/moving services, commercial furniture, commercial real estate services, or facilities/IFM-related solutions.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports.
• Ability to speak effectively before groups of customers or employees of the organization.
• Excellent written and verbal communication skills.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties.
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work

Responsibilities

• Drive executive-level, consultative B2B sales for workplace relocation, MAC programs, and facility support services.
• Develop and execute an assigned-territory growth plan, including target account selection, coverage model, and activity cadence.
• Prospect and qualify mid- and long-term program opportunities; build and maintain a healthy pipeline that supports revenue goals.
• Lead discovery conversations to understand client objectives, pain points, portfolio strategy, and decision criteria well in advance of formal RFPs.
• Partner with operations, solution design, and other internal stakeholders to shape deliverable, profitable, and differentiated solutions.
• Coordinate internal subject matter experts throughout the sales cycle (discovery, solutioning, pricing, proposal development, and presentations).
• Develop client-facing value propositions and proposals, including scope assumptions, commercial terms, implementation approach, and success metrics.
• Representing the company at industry events, networking functions, and client meetings; build relationships with key influencers and decision-makers.
• Maintain accurate documentation of client interactions, opportunity stages, forecasts, and next actions in HubSpot CRM and Microsoft Office tools.
• Deliver results against agreed-upon performance goals and continuously improve pipeline quality, conversion, and client experience.

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development
• Mobile Phone Allowance paid monthly
• Monthly mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees