Senior Client Solutions Engineer

FiservAlpharetta, GA
148dOnsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. If you want to make an impact on a global scale, come make a difference at Fiserv. As a Senior Client Solutions Engineer, you will be a key advisor to our clients and sales teams, working closely with prospects and clients to uncover business challenges and translating those needs into innovative technical solutions. You'll showcase how our electronic billing and payment solutions can transform businesses across a wide range of industries.

Requirements

  • Bachelor's Degree (preferably Computer Science or Engineering) or equivalent combination of experience, education and military.
  • 5+ years of experience in a client-facing technical sales, solutions consulting, or sales engineering role.
  • 3+ years of experience selling and working with SaaS solutions.
  • Proven ability to understand and articulate complex technical solutions to a non-technical audience.
  • Strong knowledge of the electronic billing and payments industry, including common pain points and business drivers.
  • Experience collaborating with cross-functional teams, including sales, product, and engineering.
  • Demonstrated ability to and track record of meeting and exceeding revenue and business goals.

Nice To Haves

  • 8+ years of experience in a client-facing technical sales, solutions consulting, or sales engineering role.
  • 3+ years of experience working with electronic billing and payment solutions.
  • Familiarity with solution-oriented sales methodologies, such as Solution Selling and MEDDPIC.
  • A background in FinTech, with an understanding of current industry trends.

Responsibilities

  • Be the solution expert, guiding our sales teams and clients to identify the ideal electronic billing and payment solutions based on their needs.
  • Drive value-driven client solutioning by uncovering business and technical challenges through deep discovery.
  • Serve as a technical authority on our products, using your expertise to develop solutions and share best practices that build confidence and credibility with clients.
  • Present solutions and give demonstrations that have clear value and address clients' key business challenges and pain points.
  • Partner closely with sales on account and deal strategy, and drive sales opportunities within new and existing accounts to help us meet our revenue goals.
  • Act as a key partner to internal teams by offering market-based feedback and guidance on product features and gaps, the product roadmap, market messaging, and providing thought leadership that will evolve our go-to-market strategy.
  • Support opportunities to grow our market presence and generate interest in Fiserv Biller solutions through a variety of field marketing activities.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Credit Intermediation and Related Activities

Education Level

Bachelor's degree

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