Senior Client Service Representative - Business Insurance
About The Position
About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Senior Client Service Representative, your primary focus is providing exceptional client service. You will oversee insurance programs, manage transactions, update client information, and negotiate coverage terms. Collaborating closely with the account servicing team, you will also address inquiries, maintain data integrity and interpret complex documents.
Requirements
- 2+ years’ experience in commercial Property & Casualty insurance at an agency or related company
- Excellent written and verbal communication skills to effectively service customers
- Being a self-starter; a highly organized problem solver with good time management skills to meet deadlines
- Detail orientation and handling a wide variety of tasks
- Interpreting documents, such as insurance policies, applications and proposals.
- Proficiency with Excel Spreadsheets, Word Documents, and learning Agency Management Systems
- Ability to work on a fast paced, high-energy team while maintaining a positive attitude
Nice To Haves
- Property & Casualty license preferred, or the ability to obtain upon hire
- BS/BA in Business, Insurance or related field
Responsibilities
- oversee insurance programs
- manage transactions
- update client information
- negotiate coverage terms
- address inquiries
- maintain data integrity
- interpret complex documents
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
