Senior Client Manager
About The Position
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. At Gallagher, we’re united by a commitment to helping businesses thrive. As a Senior Client Manager, you’ll play a key role in delivering tailored insurance solutions and building strong client relationships. You’ll join a team that values collaboration, innovation, and service excellence. This is your chance to make a real impact while growing your career in a supportive environment.
Requirements
- Bachelor's degree with 5+ years client service and/or claims management experience
- -OR- High School degree/GED with 10+ years client service and/or claims management experience.
- 1+ years supervisory experience.
- Appropriate licensing as required.
Nice To Haves
- Previous insurance knowledge and experience managing client relationships.
- Solid financial acumen.
- Experience managing client accounts in insurance or a related field.
Responsibilities
- Build and maintain strong relationships with clients and their teams.
- Lead the renewal process to deliver the best solutions on time.
- Collaborate with internal teams to ensure seamless service delivery.
- Identify opportunities to expand services and coverage for clients.
- Foster a culture of continuous improvement and teamwork.
Benefits
- Medical/dental/vision plans, which start from day one!
- Life and accident insurance
- 401(K) and Roth options
- Tax-advantaged accounts (HSA, FSA)
- Educational expense reimbursement
- Paid parental leave
- Digital mental health services (Talkspace)
- Flexible work hours (availability varies by office and job function)
- Training programs
- Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
- Charitable matching gift program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
