Senior Client Manager, Global Solutions

Lockton • New York City, NY

81d • Hybrid

About The Position

The Senior Client Manager is at the forefront of our Lockton Northeast Client Engagement strategy. This position executes global strategies across lines of business, ensuring alignment with clients' overall strategies. The primary responsibility is to provide strategic and tactical support while delivering exceptional day-to-day service. The goal is to establish trusted relationships with clients and support their business objectives effectively.

Responsibilities

• Provide visible leadership internally and externally.
• Cultivate relationships with senior client representatives and buyers, understanding their business needs to provide strategic advice.
• Maintain overall responsibility for the renewal process, day-to-day service delivery, and Lockton Global communication.
• Utilize analytics to develop risk strategies, support negotiations, and assist clients in making informed decisions.
• Collaborate with client executives and producers to optimize service delivery and expand business.
• Support team training and development efforts, investing in the growth of all associates.
• Architect and execute global client service plans, establishing standards aligned with client global risk management philosophy.
• Deliver thought leadership in the global risk arena and leverage Lockton's global capabilities to benefit clients.
• Cultivate long-term, trusted advisor relationships with clients, producers, and associates to support business growth.
• Drive accountability for execution by empowering and delegating tasks to supporting associates within the Lockton Global Solutions team.
• Adhere to Lockton cultural values and foster a respectful and collaborative work environment.

Benefits

• Flexible & hybrid work environment that allows Associates to split their time between in-person and remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees