Senior Client Manager - Employee Health & Benefits
About The Position
As our Senior Client Manager on the Employee Health & Benefits team, you'll work closely with other MMA service team members to provide assistance and technical expertise in the sale, placement and service of employee benefits. This individual will work closely with the Client Executive and Client Director to provide strategic guidance to clients, partnering as the daily go-to benefits professional. This role forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, presenting at open enrollment meetings, and ongoing problem resolution. Travel is a requirement of this position.
Requirements
- Bachelor's degree or equivalent work experience required.
- Understanding of the key challenges in Employee Benefits plans and current health care trends.
- Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem-solving and resolution skills.
- Strong organizational, project planning and management, analytical, and multi-tasking skills.
- Excellent client relationship-building and presentation skills.
- Superior listening, verbal, and written communication skills.
- Proficiency with Microsoft Office suite required.
Nice To Haves
- State Life/Health Insurance preferred (can obtain after hire).
- 3+ years industry experience preferred.
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Insurance Carriers and Related Activities
