Senior Client Manager, Employee Health & Benefits
About The Position
Senior Client Manager, Employee Health & Benefits Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager, Employee Health & Benefits at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Senior Client Manager on the Employee Health & Benefits team, you’ll provide advanced client service including claim resolution, billing and eligibility issues. Solves complicated issues while keeping consultant informed of results. Our Senior Client Manager d rives carrier negotiations and oversees technology implementation, testing and achieves clean “go-live” to client. In addition, they will conduct carrier implementation with a high level of attention to detail on complex benefit design. Our Senior Client Manager demonstrates the ability and confidence in driving client strategy and directly interacts with client’s decision makers. Advanced knowledge of self-funded plans will be needed to navigate this role, as well as experience in captive markets. Our future colleague. We’d love to meet you if your professional track record includes these skills:
Requirements
- Bachelor’s Degree or equivalent work experience
- Working knowledge of insurance products/lines and various funding mechanisms with advanced knowledge of self-funding and captive markets
- Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Nice To Haves
- 5-7 years of experience in HR or benefits
- Life & Health license or ability to obtain within 90 days
Responsibilities
- Provide advanced client service including claim resolution, billing and eligibility issues
- Solves complicated issues while keeping consultant informed of results
- Drives carrier negotiations and oversees technology implementation, testing and achieves clean “go-live” to client
- Conduct carrier implementation with a high level of attention to detail on complex benefit design
- Demonstrates the ability and confidence in driving client strategy and directly interacts with client’s decision makers
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work, minimum 3 days in the local office
- Charitable contribution match programs
- Stock purchase opportunities
- health and welfare benefits
- 401K savings and other retirement programs
- employee assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
