Senior Client Executive, Government

Thomson Reuters • Frisco, TX

8d • Remote

About The Position

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? The role of the Client Executive is to increase CLEAR and associated products and partnership revenue, usage and market share in government accounts in the assigned territory utilizing skills related to investigative research, sales, and building relationships. Location: Remote based role, prefer candidates based in Texas or Oklahoma In this opportunity as a Sr. Client Executive, you will: Attain assigned renewal account goals Provide high quality account management and customer support services to assigned accounts Assist with the development, negotiation, presentation and implementation of subscriber contracts Establish solid, long-term customer “trust relationships” and cultivate new business opportunities by diagnosing needs, presenting solutions and addressing customer concerns Educate customers on the benefits of CLEAR and associated Solutions over competitors and train customers for optimal productivity Partner with Sales Consultants to facilitate new sales Advocate for solution sales with internal colleagues, surfacing issues and enhancement ideas to drive technical improvements or product development efforts Coordinate training efforts with state, local and public safety teams Coordinate local marketing and related efforts within assigned accounts Keep up to date on competitive activities in accounts and communicate information to peers and to management

Requirements

• 5+ years of experience in B2B sales, account management, or customer success (government, public sector, or regulated industries preferred)
• Strong communication, and presentation skills
• Proficient in MS Office/internet/Salesforce.com/mobile devices
• Able to work from home office and travel to customer locations

Nice To Haves

• Field Sales experience strongly preferred
• Field Account Management and marketing experience strongly preferred
• Investigative experience strongly preferred
• Customer service orientation and experience

Responsibilities

• Attain assigned renewal account goals
• Provide high quality account management and customer support services to assigned accounts
• Assist with the development, negotiation, presentation and implementation of subscriber contracts
• Establish solid, long-term customer “trust relationships” and cultivate new business opportunities by diagnosing needs, presenting solutions and addressing customer concerns
• Educate customers on the benefits of CLEAR and associated Solutions over competitors and train customers for optimal productivity
• Partner with Sales Consultants to facilitate new sales
• Advocate for solution sales with internal colleagues, surfacing issues and enhancement ideas to drive technical improvements or product development efforts
• Coordinate training efforts with state, local and public safety teams
• Coordinate local marketing and related efforts within assigned accounts
• Keep up to date on competitive activities in accounts and communicate information to peers and to management

Benefits

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
• In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed