Senior Client Data Analyst

Career-Mover • Florence, SC

14d • Onsite

About The Position

The Sr. Associate in this position will play a crucial role in managing internal client inquiries using a case management system, ensuring accurate and timely case resolution while adhering to established Service Level Agreements. Collaborating closely with Operations and Client Services, the role involves delivering accurate reporting and conducting monthly SOX/SOC Audits in line with Standard Operation Procedures. The Sr. Associate will also work with Data Operations Developers to enhance current tools and reporting. Additionally, they will be responsible for staying informed about product rollouts and existing offerings while applying tax knowledge to client needs and projects. The role requires strong attention to detail, analytical skills, and multitasking ability in a fast -paced environment. The Sr. Associate will contribute to ADP's commitment to diversity, equity, and equal employment opportunity. This role is not virtual.

Requirements

• Strong attention to detail
• Analytical skills
• Multitasking ability in a fast-paced environment

Nice To Haves

• Bachelor's degree
• Payroll or payroll processing experience
• Proficiency in Microsoft Office
• Familiarity with database management
• Familiarity with reporting tools
• Familiarity with customer relationship management systems

Responsibilities

• Managing internal client inquiries using a case management system
• Ensuring accurate and timely case resolution while adhering to established Service Level Agreements
• Collaborating closely with Operations and Client Services
• Delivering accurate reporting
• Conducting monthly SOX/SOC Audits in line with Standard Operation Procedures
• Working with Data Operations Developers to enhance current tools and reporting
• Staying informed about product rollouts and existing offerings
• Applying tax knowledge to client needs and projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level