Senior Client Business Analyst

Gainwell Technologies LLC

13d•$69,400 - $99,200•Remote

About The Position

As a Senior Client Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position. Your role in our missionTake charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes.

Requirements

Six or more years of experience working as a business analyst or ‘requirements translator’ between technical and non-technical personnel, with 3 or more years of Medicaid and Medicare experience preferred
Six years of experience producing and/or reviewing SDLC test case artifacts. Ability to explain testing strategy and testing results to the client
Strong working knowledge of the Microsoft suite of tools
Ability to clearly and concisely translate technical requirements to a non-technical audience
Skills working with business processes and process re-engineering
Curiosity to solve complex problems and strong interpersonal skills to interact with and influence clients and team members
A strong team player with focus on client satisfaction

Nice To Haves

3 or more years of Medicaid and Medicare experience preferred

Responsibilities

Work closely with the client to elicit and document business requirements, making recommendations according to the client’s business priorities
Provide excellent customer service to external customers handling all aspects of client relations
Demonstrate the ability to interpret client policy and translate them to business requirements
Coordinate workstreams and teams on IT projects to align solutions with client business priorities
Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results
Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications
Support quality control as you approve and validate test results to verify that all requirements have been met
Innovate process improvements to advance efficiencies among the team
Maintain and improve business analyst document templates in a rapidly evolving environment