Senior Client Associate

Gallagher•Dallas, TX

15h

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Overview At Gallagher, we’re committed to doing business the right way—The Gallagher Way. As a Senior Client Associate, you’ll take on a key role in supporting our clients and internal teams. You’ll help ensure smooth workflows, deliver exceptional service, and contribute to our shared success. This is your opportunity to join a team that values collaboration, innovation, and continuous improvement.

Requirements

High School diploma/equivalent plus 1 year directly applicable experience.
Proficiency in Microsoft Office and basic math skills.
Appropriate licensing as required.
A detail-oriented mindset to ensure accuracy in documents and processes.
Strong organizational skills to manage multiple tasks and deadlines.
A collaborative approach to working with teams and supporting shared goals.
Clear communication skills to create professional documents and reports.
A commitment to learning and improving processes.
Exceptional organizational skills
Proficient in using technology as a tool to maximize productivity and quality.
Strong written and verbal communication skills.

Nice To Haves

Associate's degree, professional certification, or equivalent training and experience preferred.
Previous experience managing client relationships.

Responsibilities

Support the branch’s workflow processes to keep operations running smoothly.
Assist with creating documents, certificates, and reports using our systems and tools.
Help the production team and client service function meet their goals.
Contribute to client satisfaction and retention by delivering high-quality service.
Follow timelines, data requirements, and process standards to ensure efficiency.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program