Responsible for all aspects of the Firm's electronic billing rate processes within the e-billing cycle, including establishing and maintaining relationships with e-billing vendors and clients. Leads monthly electronic rate submission process and submits timekeepers and rates to clients for approval as needed. Monitors status of invoices rates submitted, investigates, identifies, escalates issues, and works with clients, partners and, billing and collections personnel and other members of Client Accounting to resolve discrepancies and rejections. Responds to inquiries of partners, secretaries and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted. Works directly with e-billing and rates teams to lead and assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized and other client requirements are implemented. Interacts with Partners and billing personnel to ensure rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines. Develops and streamlines e-billing rate processes and procedures to increase efficiency, effectiveness and quality of e-billing rate operations. Serves as a resource regarding electronic billing rate operations. Provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations. Assists in training and mentoring teammates. Actively seeks to enhance knowledge of all Client Accounting procedures and processes. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level