About The Position

Responsible for all aspects of the Firm's electronic billing rate processes within the e-billing cycle, including establishing and maintaining relationships with e-billing vendors and clients. Leads monthly electronic rate submission process and submits timekeepers and rates to clients for approval as needed. Monitors status of invoices rates submitted, investigates, identifies, escalates issues, and works with clients, partners and, billing and collections personnel and other members of Client Accounting to resolve discrepancies and rejections. Responds to inquiries of partners, secretaries and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted. Works directly with e-billing and rates teams to lead and assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized and other client requirements are implemented. Interacts with Partners and billing personnel to ensure rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines. Develops and streamlines e-billing rate processes and procedures to increase efficiency, effectiveness and quality of e-billing rate operations. Serves as a resource regarding electronic billing rate operations. Provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations. Assists in training and mentoring teammates. Actively seeks to enhance knowledge of all Client Accounting procedures and processes. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned.

Requirements

  • Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
  • Familiarity with ADERANT Expert or similar legal-industry time and billing suites
  • Familiarity with various electronic billing vendor web sites
  • Familiarity with legal industry-standard LEDES and electronic billing formats
  • Technical knowledge or desire and ability to learn new technical skills
  • Demonstrates effective interpersonal and communication skills, both verbally and in writing
  • Demonstrates close attention to detail
  • Excellent analytical, troubleshooting, organizational, and planning skills
  • Ability to meet deadlines
  • Ability to handle multiple projects and shifting priorities
  • Ability to handle sensitive matters and maintain confidentiality
  • Ability to organize and prioritize work
  • Ability to work well in a demanding and fast-paced environment
  • Ability to work well independently as well as effectively within a team
  • Ability to use discretion and exercise independent and sound judgment
  • Flexibility to adjust hours and work the hours necessary to meet operating and business needs
  • Bachelor's degree
  • Minimum of five years of billing experience, including three years of electronic billing in a professional services environment

Responsibilities

  • Responsible for all aspects of the Firm's electronic billing rate processes within the e-billing cycle, including establishing and maintaining relationships with e-billing vendors and clients.
  • Leads monthly electronic rate submission process and submits timekeepers and rates to clients for approval as needed.
  • Monitors status of invoices rates submitted, investigates, identifies, escalates issues, and works with clients, partners and, billing and collections personnel and other members of Client Accounting to resolve discrepancies and rejections.
  • Responds to inquiries of partners, secretaries and billing personnel related to e-billing/rate operations and/or the status of individual rates transmitted.
  • Works directly with e-billing and rates teams to lead and assist with rates portion of client set-up for electronic billing, including reviewing timekeeper data and coordinating proper upload authorizations, ensuring that appropriate rate formats are utilized and other client requirements are implemented.
  • Interacts with Partners and billing personnel to ensure rates for e-bills are prepared in accordance with client agreements and Outside Counsel Guidelines.
  • Develops and streamlines e-billing rate processes and procedures to increase efficiency, effectiveness and quality of e-billing rate operations.
  • Serves as a resource regarding electronic billing rate operations.
  • Provides relevant knowledge and guidance to others in the Firm in a manner that increases the level of understanding of e-billing rate operations.
  • Assists in training and mentoring teammates.
  • Actively seeks to enhance knowledge of all Client Accounting procedures and processes.
  • Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
  • Manages Firm resources responsibly.
  • Complies with and understands Firm operation, policies and procedures.
  • Performs other related duties as assigned.

Benefits

  • Competitive salaries and year-end discretionary bonuses.
  • Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
  • Generous paid time off.
  • Paid leave options, including parental.
  • In-classroom, remote, and on-demand learning and professional development opportunities.
  • Robust well-being classes and programs.
  • Opportunities to give back and make an impact in local communities.
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