SENIOR CLERK - 64051949 1 1

State of Florida • North Port, FL

6d • Onsite

About The Position

This position will be responsible for scheduling appointments, updating demographic information (address, phone, insurance), determining eligibility for the sliding fee discount program, check-out, and cashiering. Employee will be expected to report to work in a timely manner and begin work at the appointed time. The employee will have a positive attitude and display excellent customer service skills in all interactions with internal or external customers.

Requirements

• English/Spanish bilingual
• Basic knowledge of Microsoft Office applications, including Outlook, WORD, and EXCEL
• Proficiency in data entry
• Basic knowledge and application of office machines and equipment, including computer, copier, telephone, and fax
• Ability to adapt to new tasks and/or situations
• Ability to manage a variety of responsibilities in a timely, efficient manner
• Ability to prioritize tasks
• Valid driver’s license
• English/Spanish bilingual
• High School diploma or equivalent
• Obtains Incident Command System (ICS-100) certification within 60 days and National Incident Management System (IS-700) certification within 90 days of employment
• Completes the Family Planning Title X mandatory trainings within 30 days of employment

Nice To Haves

• Experience working in a clinical setting
• Experience verifying insurance coverages

Responsibilities

• scheduling appointments
• updating demographic information (address, phone, insurance)
• determining eligibility for the sliding fee discount program
• check-out
• cashiering
• report to work in a timely manner and begin work at the appointed time
• have a positive attitude
• display excellent customer service skills in all interactions with internal or external customers

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees