Senior Clerk - Electrical Construction

Warner Bros. Discovery•Burbank, CA

20h

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Senior Clerk provides critical support to the department Personnel, Foreman, Utility Services and Studio Services groups as a whole while closely interacting with Production Clients to ensure production needs, held responsible by Utility Services, are met. Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines WarnerMedia's premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses.

Requirements

High School Diploma / GED required.
Customer service & communications skills essential.
Proficiency in Microsoft Excel is required.
Experience with revenue billing, Accounts Payable (such invoice coding and vendor resolution) and Accounts Receivable is required.
Ability to work as a team, be proactive, assertive and self-motivational to complete necessary daily tasks without Manager intervention are necessary.
Acting with professionalism is critical to maintain Production Client-Department relationship.
Good problem-solving skills are needed to tackle service desk calls concerning urgent requests from both Production Clients and other Studio Departments with field Personnel, even when Foreman and/or Manager is temporarily unavailable or unreachable.

Nice To Haves

Proficiency in other Microsoft programs (Word, Power Point, Outlook, Teams and OneDrive) are preferred.
Experience with PO shopping cart creation and payroll coding is preferred.
Experience with Apple iPad and SAP are ideal, but not required.

Responsibilities

Staff the Utilities Hotline for Client support requests and other urgent maintenance issues; entering all service request calls as tickets within the Planon system, dispatching call to appropriate Department field personnel, and closing out completed tickets.
Generate and process rental and other billable estimates within Xytech by obtaining billing information from Department Foreman or Clients.
Track department staffing levels through department Online Time & Attendance (OTA) payroll submission.
Reconcile/submit Foreman's company purchasing card receipts; assist in Purchase Order creation and tracking for capital/expense projects and overhead budgets.
Authoring Work Memos and associated work maps and send out to appropriate departments.
Maintain daily Production Call Sheets and monitor out-of-office tracking log for staffing shortages.
Train and/or assist in troubleshooting other Clerical staff in the Planon & Xytech functionality; other data entry as requested, and filing.