Senior Clerk (1406) Citywide (C00406)

San Francisco Municipal Transportation Agency (Sfmta)•San Francisco, CA

30d

About The Position

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Under direction, the 1406 Senior Clerk performs difficult, responsible, and specialized clerical work and may assign clerical and office work to subordinate office personnel. This is the senior-level position in the Clerk series.

Requirements

Two (2) years of clerical experience included preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact, and processing of incoming and outgoing mail
Completion of a clerical training program (240 hours); OR
15 semester units (or equivalent quarter units) of coursework from an accredited college or university; OR
Completion of an approved City and County of San Francisco Clerical Administrative training program (as designated on the job announcement).

Responsibilities

Assigns clerical and office work to subordinate personnel.
Codes and indexes documents, records, and correspondence. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.
Disseminates information and answers inquiries by communicating with the public, departmental personnel and other departments.
Explains and interprets existing laws, regulations and administrative policies governing the activities of the assigned office to the general public and other City personnel.
Checks and reviews a variety of documents for completeness and accuracy.
Files, maintains, and retrieves documents, records, and correspondence in accordance with established procedures.
Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.
Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials.
Makes mathematical computations using addition, subtraction, multiplication and division of whole numbers, decimals, and fractions.
Exercises sound judgment and utilizes knowledge of applicable laws, regulations, and procedures in solving daily clerical and office problems.
Receives a variety of telephone and in-person calls and routes such calls and individuals to proper places.
Receives and accounts for moderate amounts of money from the collection of fees and similar sources.
Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, document imaging, fax machines and postage meters.
Processes mail: opens, time stamps, sorts, and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.