Senior Clerk - Utility Services

Warner Bros. Discovery • Burbank, CA

2d

About The Position

The Senior Clerk provides critical support to the immediate Executive Director of Studio Services and Director of Utility Services as well as supporting Department Personnel and Department Foreman within the Studio Services groups while closely interacting with City and/or Country Utility Representatives and Production Clients to ensure production needs, held responsible by Utility Services, are met.

Requirements

• High School Diploma / GED
• Prior experience with budget/Finance tracking, data entry and revenue billing, Accounts Payable/Account Receivable. Experience strongly preferred
• Proficiency in Microsoft Excel required and other, Word, PowerPoint & Outlook preferred.
• Strong customer service experience and communication skills are essential.
• Ability to work as a team, be proactive, assertive and self-motivational to complete necessary daily tasks without Manager intervention are necessary.
• Professionalism, discretion and problem-solving skills required.

Nice To Haves

• Experience/proficiency with SAP preferred to access cost information, manage Accounts Payable inquiries and Purchase Order receiving.
• Experience with CBS (Capital Budgeting System), SRM (shopping cart creating), OTA (payroll), Concur (PCard), Xytech (LOB billing) and Planon (service request tracking and billing) preferred.

Responsibilities

• Schedule meetings with BWP, LADWP, SoCalGas, CalPine and WBSO Utility Departments and sharing utility information for rebates, utility usage tracking and sustainability information.
• Staff Utilities Hotline for Production Client support requests and other urgent maintenance issues; data base management by entering all service request calls as tickets within the Planon system, determining the Department responsible to respond to the calls, and dispatching those calls to Department personnel in the field and closing out completed tickets.
• Request special internal order accounts to be created; processing of project requestions; project cost tracking, reporting, billing and closure; issuing of critical purchase orders for capital projects; sustainability reporting and utility usage.
• Support peers who process and/or processing directly the creation of and maintaining of rental and other billable estimates by obtaining billing information from Clients and processing billing on all estimates completed in Xytech.
• Tracking Department staffing levels through Department OTA payroll submission.
• Reconcile and submit foreperson's company purchasing card receipts.
• Maintain daily Production Call Sheets so that all Utility Department Foreman and Field Crew know when Production support is necessary and which Productions will be impacted if an urgent service call is received.
• Create work memos and send out to appropriate Studio Operations Teams
• Assist in Purchase Order creation and tracking for overhead budgets.
• Maintain and monitor out-of-office tracking log for staffing shortages.
• Train or assist in troubleshooting issues within the Planon & Xytech functionality.

Benefits

• health insurance coverage
• an employee wellness program
• life and disability insurance
• a retirement savings plan
• paid holidays and sick time and vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED