Senior Clerk - Utility Services

Warner Bros. Discovery•Burbank, CA

About The Position

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. You Role The Senior Clerk provides critical support to the immediate Executive Director of Studio Services and Director of Utility Services as well as supporting Department Personnel and Department Foreman within the Studio Services groups while closely interacting with City and/or Country Utility Representatives and Production Clients to ensure production needs, held responsible by Utility Services, are met.

Requirements

High School Diploma / GED
Prior experience with budget/Finance tracking, data entry and revenue billing, Accounts Payable/Account Receivable.
Experience strongly preferred
Proficiency in Microsoft Excel required and other, Word, PowerPoint & Outlook preferred.
Strong customer service experience and communication skills are essential.
Ability to work as a team, be proactive, assertive and self-motivational to complete necessary daily tasks without Manager intervention are necessary.
Professionalism, discretion and problem-solving skills required.

Nice To Haves

Experience/proficiency with SAP preferred to access cost information, manage Accounts Payable inquiries and Purchase Order receiving.
Experience with CBS (Capital Budgeting System), SRM (shopping cart creating), OTA (payroll), Concur (PCard), Xytech (LOB billing) and Planon (service request tracking and billing) preferred.

Responsibilities

Schedule meetings with BWP, LADWP, SoCalGas, CalPine and WBSO Utility Departments and sharing utility information for rebates, utility usage tracking and sustainability information.
Staff Utilities Hotline for Production Client support requests and other urgent maintenance issues; data base management by entering all service request calls as tickets within the Planon system, determining the Department responsible to respond to the calls, and dispatching those calls to Department personnel in the field and closing out completed tickets.
Request special internal order accounts to be created; processing of project requestions; project cost tracking, reporting, billing and closure; issuing of critical purchase orders for capital projects; sustainability reporting and utility usage.
Support peers who process and/or processing directly the creation of and maintaining of rental and other billable estimates by obtaining billing information from Clients and processing billing on all estimates completed in Xytech.
Tracking Department staffing levels through Department OTA payroll submission.
Reconcile and submit foreperson's company purchasing card receipts.
Maintain daily Production Call Sheets so that all Utility Department Foreman and Field Crew know when Production support is necessary and which Productions will be impacted if an urgent service call is received.
Create work memos and send out to appropriate Studio Operations Teams
Assist in Purchase Order creation and tracking for overhead budgets.
Maintain and monitor out-of-office tracking log for staffing shortages.
Train or assist in troubleshooting issues within the Planon & Xytech functionality.