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This position works directly with Accounting and Business Manager to support many operations within the health department and includes front desk duties assisting customers, clerical and computer input, insurance eligibility, billing and payment processing. This position has a working knowledge of all programs within the Health Department to assist a wide variety of customers with their needs. The incumbent uses quality improvement (QI) methods and processes to work with other staff to help identify opportunities for improvement and develop a culture of quality within DOH Wakulla; assists in improvement projects as assigned.