Senior Claims Specialist, Environmental Pollution

AXA SA•Exton, PA

57d•Hybrid

About The Position

Senior Claims Specialist - Environmental Exton, PA; Philadelphia, PA; NYC, NY; Morristown, NJ; and Hartford, CT, USA Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on pursuing excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement. As a Senior Claims Specialist - Environmental, you will play a critical role in handling and resolving AXA XL's claims for the Environmental Pollution team. You will be responsible for analyzing unique coverage issues, proactively collecting and organizing information, ensuring reserve adequacy, mitigating risk exposure, managing litigation, and developing effective resolution strategies. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution, interacting and collaborating frequently with the Underwriting team. Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively. What you'll be doing What will your essential responsibilities include?

Requirements

Education: Bachelor's degree required; Juris Doctor (JD) preferred
Claims Technical Expertise: Broad experience in the handling and management of complex Pollution Sites, Contractor's Professional and Pollution Liability, or Construction-related claims, including experience analyzing coverage and writing coverage position letters.
Effective communication: Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
Collaborative approach: Develop productive working relationships with insureds, brokers, claim handlers, Underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating in a hybrid work environment.
Ethics: Handle responsibilities with integrity and the highest standards of professionalism.
Passion for results: Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
Intellectual curiosity: Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

Nice To Haves

Possession of state adjuster licenses is preferred.
Insurance designation(s) (CPCU, AIC, ARM, SCLA) preferred.

Responsibilities

Handling complex pollution and/or high exposure claims across multiple jurisdictions, analyzing the applicability of coverage to the facts of each claim and setting the case strategy for these claims in partnership with Claims management, as warranted.
Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
Coordinating and managing communication with internal and external stakeholders (e.g. Underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Participation in new account and renewal meetings may be required.
Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves.
Producing internal reporting and ensuring that reserves are set according to best practices guidelines.
Identifying, monitoring and reporting on emerging liability and coverage trends, leading to data-driven success.

Benefits

Robust support for Flexible Working Arrangements
Enhanced family-friendly leave benefits
Named to the Diversity Best Practices Index
Signatory to the UK Women in Finance Charter
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

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