Senior Claims Examiner, Property & Casualty Claims

Gallagher•Oakland, CA

1d•Remote

About The Position

Keenan is a leading insurance brokerage and consulting firm serving hospitals, public agencies, and California school districts. Specializing in employee benefits, workers' compensation, loss control, financial services, and property & liability. Keenan is committed to delivering innovative solutions that protect and empower the communities we serve. As part of Gallagher, a global leader in insurance, risk management, and consulting, you’ll be joining a team that’s passionate about helping individuals and organizations thrive. The Senior Property Claims Examiner will be responsible for handling complex property claims, along with coverage issue claims to their conclusion in the most cost-effective way possible for the client. Caseload consists of higher exposure or sensitive files. This is a remote position located in California.

Requirements

High school diploma and 7 years related experience working within the applicable specialty claims area.
Demonstrated ability to handle unique/challenging claims issues at a senior adjuster level.
Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
Analytical skill necessary to make decisions and resolve issues inherent in handling of claims.
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.

Nice To Haves

Bachelor's Degree highly preferred.
10 or more years of prior experience adjusting claims in applicable specialty area highly preferred.

Responsibilities

Assign and direct appropriate outside property adjuster to conduct loss inspections.
Review investigative reports, evaluate damages and make recommendations to clients regarding assigned files.
Direct attorneys on litigated files.
Prepare appropriate write ups for JPA’s/ Superpools.
Attend JPA meetings upon request and present claims for settlement.
Monitor reserves and advise Large Loss Committee of any high exposure claims.
Review files for Subrogation potential and actively pursue recovery.
Report to reinsurance and follow for recoveries on claims that exceed the Pool retention.
Handle client inquiries.
Maintain accurate statistical data in computer.
Assist in client file reviews.
It is an essential function of this job that you arrive at your designated office location on-time, and ready to work your scheduled hours.
All other duties as assigned.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program