Senior Claims Consultant - Real Estate
About The Position
About Marsh McLennan Agency Midwest Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. A day in the life. As a Senior Claims Consultant, you will be responsible for providing exceptional customer service and collaborating with various stakeholders to ensure timely and accurate claims processing. Our future colleague. We’d love to meet you if your professional track record includes these skills:
Requirements
- Proficient in managing complex property and general liability claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients
- Extensive experience in handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
- Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Adept at collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Experienced in following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
Nice To Haves
- 5+ years of experience in claims handling within an agency or similar environment, with a proven track record of success in senior roles.
- AIC, CIC, CPCU, SCLA or other related professional designation
- Advanced proficiency in Microsoft Office Suite
Responsibilities
- Providing exceptional customer service
- Collaborating with various stakeholders to ensure timely and accurate claims processing
- Managing complex property and general liability claims through thorough interpretation of coverage, and education on risk solutions, while effectively advocating for clients
- Handling intricate construction claims, showcasing a deep understanding of industry-specific challenges and the ability to develop innovative solutions.
- Leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings to deliver tailored claims management services
- Collaborating with internal teams to develop and implement customized service strategies, fostering strong relationships, analyzing insurance needs, and ensuring timely execution of service plans to achieve measurable value and efficiency
- Following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate client files, and ensuring data completeness by consistently meeting timelines and quality standards
Benefits
- Medical, dental, vision, 401K benefits and more
- The flexibility to work at home or an office, based on your discretion and schedule
- Start with 20 days of paid time off
- A paid day off to volunteer and company-organized volunteer events
- Up to $1,000 per year in matching charitable donations
- Up to $750 per year in wellness rewards
- All the nitro cold brew coffee and sparkling water you can drink
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
