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About The Position
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Claims Business Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. The Senior Claims Business Analyst partners with NAM Claims, NAM Claims Operations, and other functional areas to lead initiatives with diverse scope and addressing complex business problems. It is critical for the Business Analyst to understand the challenges stakeholders experience on an ongoing basis, including their business processes and general work environment. The Business Analyst will be primarily responsible for extensive business analysis support including, but not limited to in-depth data and system analysis, business requirements, process mapping, communication to stakeholders, and the ability to identify inefficiencies with business processes, gather data to support analysis, and formulate solutions to optimize and improve efficiency.
