Senior Claims and Remit Support Developer - Health (Remote)

Experian • Madison, MS

31d • Remote

About The Position

As Senior Claims and Remit Support Developer, you'll serve as a resource to a software development team to ensure the smooth functioning of technical operations including customer support of provider-specific claim processing solutions, implementing, and configuring customer environments, analysis, and maintenance within the Experian Health product portfolio. You will report to the Senior Manager, Software Development.
You will:
Ensure provider-specific support development and processes meet corporate policies for security, consistency, and professional software development standards
Identify and encourage process improvement within the team
Provide training and support, provide constructive feedback, and mentor team members
Participate in code and design reviews to minimize rework and catch issues early in the process
Identify problems/solutions and research on complex issues
Perform and maintain routing program and system maintenance
Resolve issues that create product performance obstacles to lessen customer disruption
Work with claims core development and other teams to support programming aligns with and uses the core components, of each product's core system components
Handle production incidents and collaborate with teams to ensure stability of the product
Apply advance skills to solve complex problems in creative ways
Convert business requirements to eventual code deployment using new and existing tools and system specs
Ensure provider-specific solutions are delivered promptly, to meet ongoing support commitments
Provide support to customer

Requirements

• Bachelor's degree in Computer Science or related field
• 8+ years of programming and analysis experience, in a computing environment
• Strong C#, SQL required
• Clear understanding of X12 healthcare transactions (83x, 27x) required
• Experience in healthcare industry
• Work in a team environment
• Must be adept, in working in an agile team environment
• Excellent verbal and written communications skills
• Solid analytical and problem-solving skills

Nice To Haves

• .NET, scripting, and automation highly preferred

Responsibilities

• Ensure provider-specific support development and processes meet corporate policies for security, consistency, and professional software development standards
• Identify and encourage process improvement within the team
• Provide training and support, provide constructive feedback, and mentor team members
• Participate in code and design reviews to minimize rework and catch issues early in the process
• Identify problems/solutions and research on complex issues
• Perform and maintain routing program and system maintenance
• Resolve issues that create product performance obstacles to lessen customer disruption
• Work with claims core development and other teams to support programming aligns with and uses the core components, of each product's core system components
• Handle production incidents and collaborate with teams to ensure stability of the product
• Apply advance skills to solve complex problems in creative ways
• Convert business requirements to eventual code deployment using new and existing tools and system specs
• Ensure provider-specific solutions are delivered promptly, to meet ongoing support commitments
• Provide support to customer

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees