Senior Claims Advocate

Gallagher•New York, NY

32d•Remote

About The Position

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. The Gallagher National Risk Control Team is now the Gallagher Claims and Risk Consulting Team. This new team is equipped with experts, processes and solutions to help you meet the evolving nature of risk. As risk evolves, so has Gallagher with tools and programs to help you proactively meet these challenges now and in the future. Gallagher's Claims and Risk Consulting team includes more than 100 safety and risk control professionals across the country with in-depth knowledge of current and emerging regulations, safety and health management, and operational exposures. As a Senior Claims Advocate on the Executive Risk Claims Team, you will consult with brokers, clients and insurers on a range of complex claim matters involving management liability policies (D&O, EPL, Fiduciary. Crime, K&R and E&O). The position is full-time remote.

Requirements

College degree and Juris Doctorate preferred
3 years of relevant claims experience, with adjuster experience preferred
Advanced knowledge of core management liability and professional liability policies preferred
Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint
Exceptional verbal, written and interpersonal communication skills, including responsiveness
Excellent analytical, time management, and organizational skills, including ability to multi-task, prioritize, and manage large volumes of information

Responsibilities

Consult on appropriate claims strategy with brokers and clients
Analyze claims and policies for reporting claims to insurers
Report claims in timely and appropriate manner
Manage communications between clients, insurers and brokers to move the claims process forward
Advocate for clients to maximize results
Negotiate with insurers to ensure proper defense counsel arrangements, granting of consents to settlement and otherwise, and timely issuance of coverage letters
Exercise judgment in escalating complicated or high-exposure claims
Engage proactively to drive the claims process in a timely and appropriate manner
Provide insight and claims information during claims reviews and sales pitches
Assist the broker team with questions on claims, policy language reviews, and presentations to current and prospective clients
Maintain claims information and documentation in approved diary system and databases

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program