Senior Claims Adjuster

Gallagher•Phoenix, AZ

1d•Hybrid

About The Position

At Gallagher, we’re looking for a Senior Claims Adjuster to join our team. This role is perfect for someone who thrives on solving complex problems, mentoring others, and making a real impact. You’ll work on challenging claims, guide less experienced adjusters, and help shape the future of our claims team. If you’re ready to bring your expertise and leadership to a supportive and collaborative environment, this could be the role for you! In this role, you’ll handle sensitive and complex claims, using your expertise to make sound decisions. You’ll mentor and guide other adjusters, helping them grow their skills and confidence. You’ll also play a key role in training new hires, sharing your knowledge to build a stronger team. Your work will directly contribute to protecting our clients and supporting their needs.

Requirements

Strong negotiation and problem-solving skills.
Excellent communication, including report writing and presentations.
Leadership experience and a desire to help others grow.
A proactive approach to learning and staying updated on industry trends.
A commitment to ethical and fair decision-making.
Extensive knowledge of and experience with specific subject matter; generally recognized status as “expert” in one or more areas, litigation, Full and Final settlements, Loss of Earning Capacity Awards, Excess reporting.
Ability to handle claims above $100xK.
Ability to work Hybrid out of Phoenix, AZ.
Active Claims Adjuster License.
5 Years of experience

Responsibilities

Investigate and resolve complex claims with care and precision.
Provide mentorship and guidance to team members.
Lead portions of new hire training to set them up for success.
Use your negotiation skills to achieve fair and effective settlements.
Collaborate with colleagues to ensure the best outcomes for our clients.

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program