Senior Claims Adjuster, Hamilton Select

Hamilton•Richmond, VA

12d•Hybrid

About The Position

Hamilton (NYSE: HG) underwrites specialty insurance and reinsurance risks on a global basis through its wholly owned subsidiaries. Its three underwriting platforms: Hamilton Global Specialty, Hamilton Select and Hamilton Re, each with dedicated and experienced leadership, provide access to diversified and profitable business around the world. Headquartered in Bermuda, Hamilton has over 600 employees with key underwriting operations in London, Bermuda, the US and Dublin. We work collaboratively, we share a passion for the service and results we deliver, and we know that what we do each day is meaningful – to our customers and our business. We believe we are ‘In good company.’ with everyone we interact with. We’re looking for a Senior Claims Adjuster, Hamilton Select Claims. Based in Richmond, Virginia and reporting to a Claims Manager, you will be responsible for the direct handling of high exposure casualty and/or specialty claims along with assisting in the mentoring of future claims adjusters.

Requirements

Experience in casualty and/or specialty claims handling or related litigation with a career history of increasing responsibility
Experience handling claims in the Excess and Surplus market required
Experience working with complex coverage issues required
Multi-jurisdictional claims and litigation experience required
Highly advanced knowledge of claim processes, policies, procedures, claim systems, regulation, coverage, liability, damage evaluation, and/or settlement with exposures in excess of $1M
Strong negotiating, analytical, written, and organizational skills
Strong computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
Ability to prioritize and manage deadlines
Ability to work both independently and collaboratively as part of a team
Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
You must act with integrity
You must act with due skill, care and diligence
You must be open and cooperative with the FCA, the PRA and other regulators
You must pay due regard to the interests of customers and treat them fairly
You must observe proper standards of market conduct
You must act to deliver good outcomes for retail customers
Excellent negotiating, analytical, and organizational skills
Excellent verbal and written communication skills
Excellent computer skills (Microsoft Office Suite, SharePoint, and in-house claims systems)
Ability to analyze data and make sound judgments
Ability to prioritize and manage deadlines
Ability to work both independently and collaboratively as part of a team
Excellent at establishing close working relationships with other departments, including underwriting, operations, finance, IT, actuarial and legal
Dedicated and hard-working
Willingness to learn and apply concepts.
Able to work autonomously with strong organizational skills and the ability to plan ahead
Keen attention to detail, highly analytical and excellent problem-solving capability
Collaborative spirit
Results-oriented and growth mindset

Nice To Haves

Experience handling claims in all of the following divisions is preferred: General and Excess Casualty, Life Sciences, Energy, Contractors, Products, Professional and Management Liability, Allied Medical and Medical Professionals
Adjuster license and or certifications desired but not required
Mediation and arbitration experience preferred
Bachelor’s degree in Legal or Paralegal Studies, English, or a related field of study, beneficial but not essential.

Responsibilities

Review claims and related systems and processes
Understand and analyze policy language and contracts
Provide coverage, liability, and damages analysis for claims and ensure timely reserving and appropriate legal and indemnity payments.
Draft disclaimers and reservation of rights letters
Negotiate settlements, mitigate losses, and control expenses
Adhere to Claims Best Practices, Key Controls, and file handling requirements
Maintain a high level of communication with leadership and underwriting partners
Ensure appropriate reports are timely prepared and disseminated
Ensure successful implementation of key organization-wide initiatives and improvement strategies for claims and our business units
Present to management, mentor new staff and identify procedural improvements
Support other functional groups within the organization
Ensure compliance with internal corporate guidelines, processes and procedures
Other duties as required by management
Some travel, as required for trials & mediations, etc