Senior Claim Examiner

Chubb External • Jersey City, NJ

11d • $70,000 - $134,300

About The Position

The job responsibilities for this position will include the following: Manage first-and third-party cyber claims. Timely and accurately analyze and address coverage issues under cyber policies; Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols; Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure; Set timely and accurate indemnity and expense reserves. Manage reserves throughout the life cycle of each claim with appropriate documentation supporting any reserve changes; Complete timely and concise claim reports; Oversee defense counsel and vendors throughout the life of the claim. May need to travel to and attend meetings, mediations, settlement conferences and trials as needed; Build and maintain relationships with external and internal customers to include insureds, counsel, and producers; Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices; Adhere to all statutory regulations and Unfair Claims Practices Acts requirements.

Requirements

• Articulate in both written and oral communication
• Demonstrated ability to deliver high caliber customer claim service in a fast-paced environment
• Advanced listening and negotiation skills
• Advanced knowledge of and attention to detail in insurance coverage and contracts
• Strong investigative and analytical skills
• Strong organizational skills to manage a claim inventory independently
• Strong interpersonal skills and ability to cultivate and maintain business relationships with a wide spectrum of people internally and externally
• Strong collaboration skills
• 4-7 years of claims handling or similar experience
• If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure
• Some travel may be required

Nice To Haves

• Juris Doctorate a plus but not required.
• Prior cyber claim handling experience a plus.

Responsibilities

• Manage first-and third-party cyber claims.
• Timely and accurately analyze and address coverage issues under cyber policies
• Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols
• Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure
• Set timely and accurate indemnity and expense reserves. Manage reserves throughout the life cycle of each claim with appropriate documentation supporting any reserve changes
• Complete timely and concise claim reports
• Oversee defense counsel and vendors throughout the life of the claim.
• May need to travel to and attend meetings, mediations, settlement conferences and trials as needed
• Build and maintain relationships with external and internal customers to include insureds, counsel, and producers
• Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices
• Adhere to all statutory regulations and Unfair Claims Practices Acts requirements

Benefits

• This role may also be eligible to participate in a discretionary annual incentive program.
• Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed