Senior Claim Examiner-General Liability

Strickland Insurance Group•Glastonbury, CT

2d•Hybrid

About The Position

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior). Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune’s “100 Best Small and Medium Workplaces”. At ACIC, we foster a culture where everyone belongs. We’re a team—supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits. Our benefits include: Health, Dental & Vision plans (HSA & PPO options) 401(k) with company match + financial advisor access Tuition reimbursement & student loan assistance Paid parental leave Counseling and mental wellness support Flexible work and in-office schedules Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success. Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company. www.atlanticcasualty.net/about-acic/our-careers/ Summary: Manages the settlement of complex, high-value claim and suit files independently. Cases will involve complex coverage, liability, damages and/or injuries. May give technical assistance to staff adjusters. Manages independent adjusters and attorneys assigned to the Examiner’s files. Has settlement authority in excess of adjusters. May extend settlement authority to staff adjusters. Does not administratively supervise staff adjusters.

Requirements

A four-year degree from an accredited institution or equivalent experience.
Knowledge of and adherence to the state laws and regulations governing the handling of property and casualty claims.
A basic understanding of accounting principles, construction, underwriting, marketing and auto physical damage estimating.
Seven plus years successful handling of claims including advanced skills in coverage, investigation, litigation, negotiation, salvage and subrogation.
Knowledge of medical terms and legal issues.
Excellent computer skills.
Advanced communication skills are required to understand, interpret and convey technical information.
Excellent time management skills.
A valid resident adjuster license for the license state of the applicant.
A non-resident adjuster’s license where required in the states where we do business.

Responsibilities

Analyze, review and interpret policies to resolve coverage and assess liability.
Independently handle more complex and high-exposure Commercial Garage claims.
Under general supervision and direction, resolves beginning to moderately complex claims by investigating losses, negotiating settlements, presenting evidence in legal proceedings while maintaining adequate production and quality levels.
Investigates claims by interviewing shipper, consignee, witnesses, requesting and obtaining official reports, requesting and reviewing survey reports, and comparing claim information with evidence.
Independently manage files in litigation.
Establish and maintain proper loss and expense reserves.
Determine what investigation is necessary in order to bring a claim to an equitable conclusion for all parties involved.
Properly document information in the claim file.
Review insurance policies for coverage and make recommendations.
Make decisions regarding the liability of an insured.
Maintain a working diary of assigned claims.
Return phone calls promptly.
Provide excellent customer service.
Assist in the training of personnel within the unit.
Perform other similar or related duties as assigned.