Senior Claim Consultant

Alera Group•Syracuse, NY

4d•$75,000 - $130,000•Hybrid

About The Position

OVERVIEW Alera Group is seeking an experienced Senior Claims Consultant to join our team. This high-level role is focused exclusively on managing renewals, strengthening client relationships, and driving retention across a commercial Property and Casualty insurance book of business. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service RESPONSIBILITIES Assist clients in reporting claims: Assess claim scenario, identify the appropriate line(s) of coverage and follow procedures for accurate and timely claim reporting Adhere to special claim handling procedures for each client and carrier Provide adjuster information and contact to clients upon receipt of carrier acknowledgements Read and interpret policy language to evaluate coverage: Find coverage for clients by reading and interpreting multiple coverage forms and lines Identify potential coverage gaps to advise clients and producers Ability to explain coverage to clients in layman's terms Advocate for clients: Monitor claims for timely and accurate settlements Proactively communicate with our clients and stakeholders with status and plans of action Advocate on behalf of our clients for favorable outcomes Claim reviews: Monitor, evaluate, and advise clients of claim trends Discuss specific claims with action plans or anticipated outcomes Offer potential solutions to minimize future risks QUALIFICATIONS Bachelor's Degree preferred, or equivalent/ work experience Prior claims handling experience/ claims subject matter expert (SME) Professional claims designations, preferred Excellent verbal and written communication and presentation skills Expertise in Microsoft Office products ADDITIONAL INFORMATION This job is a hybrid role. Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Compensation: $75,000 to $130,000 (dependent on experience) We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-WZ1 #LI-Hybrid

Requirements

Bachelor's Degree preferred, or equivalent/ work experience
Prior claims handling experience/ claims subject matter expert (SME)
Excellent verbal and written communication and presentation skills
Expertise in Microsoft Office products

Nice To Haves

Professional claims designations, preferred

Responsibilities

Assist clients in reporting claims: Assess claim scenario, identify the appropriate line(s) of coverage and follow procedures for accurate and timely claim reporting
Adhere to special claim handling procedures for each client and carrier
Provide adjuster information and contact to clients upon receipt of carrier acknowledgements
Read and interpret policy language to evaluate coverage: Find coverage for clients by reading and interpreting multiple coverage forms and lines
Identify potential coverage gaps to advise clients and producers
Ability to explain coverage to clients in layman's terms
Advocate for clients: Monitor claims for timely and accurate settlements
Proactively communicate with our clients and stakeholders with status and plans of action
Advocate on behalf of our clients for favorable outcomes
Claim reviews: Monitor, evaluate, and advise clients of claim trends
Discuss specific claims with action plans or anticipated outcomes
Offer potential solutions to minimize future risks