Senior Change Management Consultant

About the position

Support clients in achieving sustainable performance and/or improvements within their organizations. Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project. Lead impact analyses, assess change readiness, and identify key stakeholders. Provide status reporting of progress, dependencies, issues, risks and overall program health. Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed. Ensure that key change initiatives deliver on business, schedule, and budget objectives. Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results. Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps. Develop Executive-level presentations. Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices. Utilize Project Management frameworks and methods in a variety of roles. Identify opportunities to provide or create additional client value. Contribute to internal areas such as business development, people development, recruiting, marketing, and more. Engage in activities dedicated to supporting our culture. Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups. Maintain program sites as a repository for all project information. Contribute to the development of high-quality and timely deliverables.

Responsibilities

• Support clients in achieving sustainable performance and/or improvements within their organizations
• Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
• Lead impact analyses, assess change readiness, and identify key stakeholders
• Provide status reporting of progress, dependencies, issues, risks and overall program health
• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
• Ensure that key change initiatives deliver on business, schedule, and budget objectives
• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
• Develop Executive-level presentations
• Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
• Utilize Project Management frameworks and methods in a variety of roles
• Identify opportunities to provide or create additional client value
• Contribute to internal areas such as business development, people development, recruiting, marketing, and more
• Engage in activities dedicated to supporting our culture
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Maintain program sites as a repository for all project information
• Contribute to the development of high-quality and timely deliverables

Requirements

• 5-7 years’ experience leading significant change management engagements with successful outcomes in complex organizations
• Consulting experience required
• Bachelor’s degree required
• Experience and knowledge of change management principles and methodologies
• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal
• Ability to quickly build trust and value-based relationships with employees at all levels of the organization
• Solid facilitation experience
• Proficient with the Microsoft Office Suite and Project Management frameworks
• PROSCI or other Change Management certifications preferred
• Motivated by an entrepreneurial mindset and comfortable with ambiguity
• Confident, self-aware team player open to receiving and providing, effective feedback
• Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results
• Exhibit exceptional communication skills and strong work ethic
• Competent in group facilitation

Benefits

• Salary + Annual Discretionary Bonus
• Healthcare coverage that includes 3 medical plan options: Anthem – EPO HSA, EPO HSA MERP, and PPO; dental and vision through MetLife; and life insurance policies through Mutual of Omaha
• Flexible Spending Account (FSA)
• Paid Time Off
• Parental leave paid at 100% of base pay for all new parents
• 9 Company Holidays + 1 Floating Holiday
• 401(k) Plan - 4% matching and vested on day 1
• College save-up plan & college loan repayment plan
• Monthly cell phone stipend
• Pre-tax account for Parking and Mass Transit
• Sia provides several wellness and incentive programs free of charge through the firm medical plan – Anthem - such as Gym Reimbursement, LiveHealth Online, Well-being Coach, Building Healthy Families Program