Senior Certified Pharmacy Technician, Fulfillment Center

Walgreens-posted 4 months ago
$18 - $25/Yr
Entry Level
Indianapolis, IN
5,001-10,000 employees
Health and Personal Care Retailers
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In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. Models and delivers a distinctive and delightful customer experience.

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members.
  • Develops strong relationships with most valuable customers.
  • Under the supervision by the pharmacist, assist in the practice of pharmacy.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager.
  • Assists pharmacists in scheduling and maintaining work flow.
  • Reports prescription errors to pharmacist on duty.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing.
  • Responsible for registering all related sales on assigned cash register.
  • Handles telephone calls that do not require personal attention of the pharmacist.
  • Processes manual claims for third party program prescription services.
  • Leads Pharmacy Department inventory management activities.
  • Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing pharmacy performance data.
  • May assist pharmacist in administering clinical services.
  • Assists Pharmacy Manager and Staff Pharmacist in developing relationships with the local medical community.
  • Supports execution of Pickup program.
  • Assists with exterior and interior maintenance of the Pharmacy Department.
  • Coaches pharmacy technicians and cashiers in the correct use of processes and tools.
  • Complies with all company policies and procedures.
  • Completes special assignments and other tasks as assigned.
  • Maintains PTCB or ExCPT certification.
  • Attends training and completes PPLs requested by Manager.
  • PTCB or ExCPT certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English.
  • Active immunization certification (except in certain locations).
  • Willingness to obtain active immunization certification within 90 days of hire.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer to have prior work experience with Walgreens.
  • Prefer basic math skills (counting, measuring and weighing medications).
  • Prefer basic level PC skills.
  • Prefer knowledge of store inventory control.
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