Senior Catering Sales Manager | Full-Time | Iowa Events Center

Oakview Group•Des Moines, IA

41d•$55,000 - $65,000•Onsite

About The Position

The Senior Catering Sales Manager will be responsible for the planning and execution of catering functions while maintaining the highest standards of guest service, compliance and presentation. This position will coordinate work assignments, oversee daily activities & development of Catering Sales Managers, and assist with the planning of menus and food utilization. The position requires knowledge of principles and processes involved in high-volume banquet/catering planning, coordination and execution. This includes but is not limited to strategic planning, resource allocation, leadership techniques and a working knowledge of food production methods.

Requirements

High school diploma or equivalent. Associate of Arts/Sciences degree or Bachelor's with hospitality or culinary concentration, or a degree in a similar field from an accredited college preferred.
4-6 years' catering sales experience combined with food and beverage experience.
A proven track record of experience providing clear direction, demonstrating leadership and evaluating performance in order to make recommendations for improvement.
Proficiency of computer skills with advanced knowledge of Microsoft Suite in a Windows format. Ability to be available by company provided cell phone. Experience with Momentus or similar event management software preferred.
Excellent written and verbal communication skills, a professional appearance; ability to represent the company with employees, client representatives and guests.
Ability to be self-directed while working in a team oriented environment; experience with high attention to detail and effective prioritization in a continuously changing environment.
Ability to work well under pressure and time constraints with minimal supervision.
Ability to work a flexible schedule including mornings, nights, weekends and long hours.

Nice To Haves

Associate of Arts/Sciences degree or Bachelor's with hospitality or culinary concentration, or a degree in a similar field from an accredited college preferred.
Experience with Momentus or similar event management software preferred.

Responsibilities

Responsible for providing a full range of oversight that is required to ensure successful onsite catered events and customer satisfaction to encourage repeat business and referrals
Plan, direct, coordinate and review the work plan for events; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
Oversee daily activities and development of Catering Sales Managers and Catering Coordinator(s) including BEO review and assisting in their events.
Lead/participate in weekly Catering Sales Department meeting
Direct and provide feedback to management team during events in the absence of the AGM
Interview, select, train, motivate and evaluate direct reports; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures as required.
Oversee planning, directing and managing the day-to-day functions of the Catering Sales Department with input from the Assistant General Manager/Director of Catering
Responsible for negotiating and submitting finalized BEOs to Assistant General Manager and Executive Chef
Oversees event coordination
Responsible for ensuring that contract signatures & cut off dates, deposits are accurate and that all contracts are processed in accordance with company policies
Ensures that the group folders are in order and all master contracts are signed completely; responsible for independently resolving and approving any revisions while ensuring that price quotes are aligned with budgeted target product cost
Responsible for authorizing and communicating any BEO revisions to appropriate departments
Promptly responds to all customer needs and inquiries in an efficient and expedient manner
Develops event concepts from client's visions and ideas
Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction