Senior Catering and Events Manager - Hilton Waikoloa Village

Hilton • Waikoloa Village, HI

388d • $80,000 - $84,000

About The Position

The Senior Catering and Events Manager at Hilton Waikoloa Village is responsible for selling and servicing local corporate and social events. This role involves negotiating business through proposals and contracts, designing creative menus, maintaining relationships with clients, and ensuring high-level service throughout all phases of hotel events. The position requires a collaborative team player who can manage complex events and maximize revenue through upselling and enhancements.

Requirements

• Proven experience in catering and event management.
• Strong negotiation and sales skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple complex events simultaneously.
• Knowledge of hospitality industry standards and practices.

Nice To Haves

• Experience with high-profile corporate events.
• Familiarity with event management software.
• Creative problem-solving skills.

Responsibilities

• Negotiate business through proposals and contracts to close business.
• Sell and service local corporate and social events.
• Design creative menus and events to maximize revenue and enhance event experience.
• Maintain existing relationships with corporate and social accounts.
• Document and coordinate events with sales, hotel departments, and customers.
• Ensure seamless turnover from sales to service and back to sales.
• Recognize opportunities to maximize revenue by upselling and offering enhancements.
• Serve as the primary contact for event planning following turnover on property.
• Participate in customer site inspections and assist with the sales process as necessary.
• Resolve conflicts and negotiate with clients while handling complaints and grievances.

Benefits

• Medical Insurance Coverage for you and your family
• Vision, Dental, Life and Disability Insurance
• Mental Health Resources
• Supportive parental leave program
• Go Hilton travel discount program
• Matching 401(k) plan
• Access to pay through DailyPay
• Complimentary Duty Meals
• Employee Assistant Program
• Debt-free education opportunities
• Employee stock purchase program (ESPP)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Bachelor's degree