Senior Cash Management Specialist

Selene Diligence•Dallas, TX

9d•Onsite

About The Position

The Senior Cash Research Specialist is responsible for ensuring that customer payments and payoffs are posted accurately and timely, processing and monitoring suspense funds within servicing guidelines, processing non-standard payments (i.e. default, bankruptcy, etc.) and handling escalated issues. Correcting funds applications and extensive research related to locating funds, amortizing loans. Reports and daily reconciliation to decision payment queues, suspense funds and edit/reject reports. This position may also team lead, mentor and train other team members.

Requirements

MSP Experience
Cash Department Experience
BPL and Residential Cash experience
Excellent attention to detail.
Ability to multi-task and consistently meet multiple deadlines.
Strong verbal and written communication skills.
Ability to work in a team environment.
Strong customer-service orientation.
Ability to use good judgment.
High school diploma or general education degree (GED) required.
Five to ten years' related experience and/or training in cash posting/cash handling in a mortgage or commercial bank required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Working knowledge of and experience with Microsoft Office (Word, Excel, and Outlook).

Nice To Haves

Bachelor's degree (B. A.) or higher in business related field from an accredited four-year college or university preferred.
Previous experience with MSP, Black Knight/LPS and Sagent preferred.

Responsibilities

Communicate with various departments, including Senior Management, to resolve issues or inaccuracies in a timely manner
Work Cash Queue Tasks assigned
Process Exception requests requesting reimbursement from new servicers payments for NSF items
Process reversal transactions
Complete daily Cash/System Batch Balancing
Reconcile daily cash and wires
Control reports to identify outages or corrections
Research Payment Clearing exception items that do not reconcile
Process Loan Modification Cash Adjustments as needed
Ability to interact with peers in building team work with focus on meeting on time objectives.
Incumbent must be analytical in nature with the ability to manage multiple tasks in a self-directed environment, although teamwork is key.
Assist supervisor as needed
Perform additional duties as required
Serve as team lead in the absence of the supervisor, mentoring and training team members
Overtime may be required as needed, including evening and weekend hours.