Senior Cash Management Officer

P1FCU•Eagle, ID

1d•Onsite

About The Position

The Senior Cash Management Officer is responsible for providing a consultative approach to large, more sophisticated business members with complex cash management needs. Responsible for developing new cash management business, expanding business relationships, and handling high-touch members. Collaborate with Business Relationship Managers, as well as other business lines, to facilitate the onboarding of new members to the Credit Union. Your expertise in banking products, combined with strong sales skills, will be crucial in crafting tailored proposals that meet the members’ needs and expand the Credit Union’s market share. The Senior Cash Management Officer will also serve as the Credit Union's Merchant Service representative in an assigned area. This individual will be responsible for assisting local business members in identifying and implementing the most effective payment processing solutions to meet their operational needs. The Cash Management Officer will serve as a single point of contact for our high-net-worth (HNW) and more sophisticated depositors.

Requirements

Minimum seven years of Business, Private Banking, and/or Cash/Treasury Management experience preferred or related sales management experience. Financial services experience is required. Understanding of Business Structures and accounts required.
Equivalent to a college degree (BS or BA in a relevant field).
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Responsibilities

Proactively identify and pursue new business opportunities for high-value deposit-centric partnerships to contribute to team goals.
Lead the delivery of services to new members and add value to referral partners within the center of influence through direct outreach and relationship building at conferences and events.
Assist a portfolio of members in setting up and implementing cash management services through various communication channels.
Assist Business Relationship Managers and Retail Partners in expanding their knowledge of deposit and cash management products.
Provide subject-matter expertise and support in analyzing and assessing potential cash management services and solutions. Assess risks associated with possible solutions, particularly in complex scenarios.
Analyze prospective member statements and provide cost/benefit analysis presentation.
Review new and current member accounts for correct product placement and limits.
Create a process to ensure compliance with internal policies, procedures, and regulations by Business members and Credit Union staff.
Prepare, manage, and approve cash management member agreements. While ensuring all compliance-related material is up to date.
Create and manage a process for approving individual business product limits, and maintain this list for review and updates to the individual member limits.
Set individual member business risk limits, grant or request approvals, and schedule/perform product limit reviews.
Monitor and track ACH originator transaction activity and conduct annual risk assessments.
Maintain current knowledge of competitors' product offerings, pricing, trends within the field of cash management, and future growth opportunities.
Develop and conduct Credit Union communication and training regarding cash management services.