Senior Cash Clerk II | Cash Applications | Full Time | Days

UF Health•Jacksonville, FL

About The Position

Responsible for providing support to Cash Applications by performing various tasks such as processing virtual credit card payments, retrieval and processing of fax requests, research and obtain documents needed for posting. Process incoming mail and validate completeness prior to mailing to the appropriate lockbox for processing. Research and track Returns and Chargebacks on designated tracking logs.

Requirements

Up to 1 year-Microsoft Office (Outlook, Word, Excel)
Up to 1 year-Professional Business Office environment
Highschool diploma or GED equivalent- required

Nice To Haves

Up to 1 year-Physician Medical billing - preferred

Responsibilities

Retrieve daily incoming fax requests; review and process as needed for resolution, escalating urgent items as appropriate.
Perform additional administrative duties as identified by Cash Applications Team Leader and/or Management.
Maintain inventory of equipment and office supplies orders.
Assist Cash Coordinators by scanning EOB's to EPIC for payment posting.
Process virtual credit card payment(s) and prep for payment posting.
Maintain daily tracking and identification of Credit Card and/or e-Check Returns (ie. NSF and stop payments).
Retrieve and track from Instamed and document MyChart variances on EFT spreadsheet.
Assist with retrieval of online checks and EOBs for various payers as needed.
Route incoming mail to the appropriate lockbox ensuring all documentation is included for processing.
Conduct research on Epic unapplied payments which may include contacting payers to obtain documentation for posting and/or processing paperwork for refund. Document research actions in EPIC.