SENIOR CASE REVIEWER

New York City, NY • Manhattan, NY

128d

About The Position

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards. The Process Evaluation Review Team (PERT) is tasked with aggressively monitoring program compliance with Agency policy and changes under welfare reform. This is accomplished through analyzing processes that are designed to ensure program compliance and foster uniform interpretation/application of policy. OQI/ PERT is recruiting for (1) one Principal Administrative Associate, who will function as a Senior Case Reviewer.

Requirements

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience.
• Education and/or experience equivalent to the above, with the requirement of one year of administrative or supervisory experience.

Responsibilities

• Conduct legally mandated case reviews to comply with various lawsuit stipulations, settlements and agreements.
• Convert audit findings into reports that are presented to Family Independence Administration Operations.
• Meet with the Office of Legal Affairs, Policy and Procedures and FIA prior to publishing the final report.
• Prepare lawsuit packets for each case in the audit for electronic transmission to NYC Corporation Counsel.
• Conduct case reviews of applications for cash assistance, Medicaid and/or SNAP benefits and cases recertified for ongoing assistance.
• Monitor compliance with mandated deadlines of eligibility determinations of applications and recertification cases.
• Review Paperless Office System (POS) entries and Welfare Management System (WMS) information.
• Observe on-site application and recertification interviews at FIA locations citywide.
• Participate in entrance and exit meetings with center and regional management to discuss the audit.
• Perform other related process reviews as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees